TopView Sightseeing

TopView Sightseeing and Events

About this app

Our new app lets you redeem your tickets and use them to access our large fleet of double decker buses which stop at major NYC attractions, making it convenient for customers to explore the city at their pace.

At TopView®, our mission is to provide the best sightseeing activities and help create the most unforgettable experience for NYC visitors. TopView Sightseeing® have welcomed millions of tourists around the world.

Ratings and reviews

If you buy onsite and they give you paper tickets which they scanned as they printed the app is unusable. They will not let you add your ticket to the app once scanned. Without the app you have zero insight into when and where buses are for hopping back on. The "live" map on their website only tells you departure times from first stop. And you have to dig out your 3 ft of paper receipt every time you get on. Makes for a very poor experience.

I give the company's people a 5. Overall experience gets a 3.5~4. I'll give the app a 1 because I couldn't use it after purchasing tickets online. I called the customer support number and was pleasantly surprised at the attention they gave me. After trying several things, they had one of the local sales staff print me paper tickets and offered the chance to refund my purchase. The drivers, tour guides, customer support, and sales people were excellent. The app needs work.

it's been two+ weeks and no reply to the email I sent to support. when I sent it I got an auto reply that their response times are longer than usual and not to email again or you'd get sent to the back of the queue. this amount of time is unreasonable to wait. at this point I may have to file a charge back on my card.

What’s new

Bug fixes and improvements