![](https://play-lh.googleusercontent.com/a-/ALV-UjVu2HQBc8ZSj7pI7FUpIZwA7qYWZ3vYRwmhCx4d-acty1wE-boP=s32)
Kevin Soden
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I booked 3 nights when it was free... Then COVID hit and it was cancelled. They gave me a year to book another without the VIP status needed...but the restrictions were still in place, so I ended up losing it. I kept the app in case I could ever use it again. But after all the updates, it costs way too much for someone across the country that only goes to Vegas once a year. Very disappointed.
14 people found this review helpful
Wynn Social Gaming, LLC
May 5, 2024
Dear Kevin, we apologize for the inconvenience you experienced. We understand your frustration and value your feedback. We're continually working to improve the app and appreciate your patience as we address these concerns. If you have any further questions or need assistance, please contact us at help@wynnslot.com. Have a nice day!
![](https://play-lh.googleusercontent.com/a/ACg8ocLVOTikFrZTo_eYM3KaJCQnhrjgJ0B8Fj-Bwcvtj-L3Yxa7-A=s32-mo)
Andy R
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Pulled a major bait and switch. Drastically changed the rules/costs in the middle of one of the time intervals that they had previously created. Hard to explain, but stay away. Haha.... update. Once again drastic changes. Now it costs more than 400 bucks in game spending just to be able to book two nights. And that's it. You can't book more than two.
30 people found this review helpful
Wynn Social Gaming, LLC
May 6, 2024
Dear Andy, we're sorry for any frustration caused by recent changes. Your feedback is valuable to us. Please reach out to help@wynnslot.com for assistance and further investigation. We strive to provide fair and enjoyable gameplay for all. Thank you for your understanding.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
If you just want to play fake slots, this app functions acceptably. But if your goal is to earn real-life rewards, stay away. The rewards structure gets blown up every few months with zero advance warning, so it's very difficult to put your points to use. Save yourself the time and hassle and avoid this app. The Wynn had long been my favorite property on the strip, but my experience with the slots app has changed my perspective on it. The resort should stop letting this app sully its name.
68 people found this review helpful
Wynn Social Gaming, LLC
March 30, 2020
We strive to create a rewarding VIP program for all players with a variety of rewards like free buffet vouchers to complimentary stays. Our mission is to serve all players and recognize the monetary value behind these rewards. If you have any ideas or suggestions to make our game more exciting, please feel free to write to us via help@wynnslot.com.