Andy R
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Pulled a major bait and switch. Drastically changed the rules/costs in the middle of one of the time intervals that they had previously created. Hard to explain, but stay away. Haha.... update. Once again drastic changes. Now it costs more than 400 bucks in game spending just to be able to book two nights. And that's it. You can't book more than two.
22 people found this review helpful
Wynn Social Gaming, LLC
May 6, 2024
Dear Andy, we're sorry for any frustration caused by recent changes. Your feedback is valuable to us. Please reach out to help@wynnslot.com for assistance and further investigation. We strive to provide fair and enjoyable gameplay for all. Thank you for your understanding.
Kevin Soden
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I booked 3 nights when it was free... Then COVID hit and it was cancelled. They gave me a year to book another without the VIP status needed...but the restrictions were still in place, so I ended up losing it. I kept the app in case I could ever use it again. But after all the updates, it costs way too much for someone across the country that only goes to Vegas once a year. Very disappointed.
11 people found this review helpful
Wynn Social Gaming, LLC
May 5, 2024
Dear Kevin, we apologize for the inconvenience you experienced. We understand your frustration and value your feedback. We're continually working to improve the app and appreciate your patience as we address these concerns. If you have any further questions or need assistance, please contact us at help@wynnslot.com. Have a nice day!
A Google user
I have not consistently won on this is over 2 weeks. I try to play every day. it seems like it will take and extremely long time to get the points, unless you pay for counseling, but that defeats the purpose. also the games are boring. no fin bonuses, even when you do get them. My Vegas app is much better and can use rewards for other things, not just rooms
16 people found this review helpful