The Total Chatbots App has been designed to help our clients in a number of ways:
· Clients with Live Chat back up enabled can now be notified of incoming live chat requests through the App, and can even chat with users from directly within the App.
· All Live Chat functionality present in our cloud-based solution can be used within the App, including the ability to Transfer Chats between departments, and the creation/insertion of Quick Replies to improve ease of use.
· Clients can be notified of any leads generated by their bot, ensuring these can be actioned quickly.
· Chat transcripts across all messaging channels can be reviewed where these are connected; including Website chats, Messenger chats and WhatsApp chats.
We value your feedback and welcome any comments you may have to help or improve our services. Please visit to contact us at " https://www.totalchatbots.com/contact-us " and we'll be happy to hear from you.