TouchNote

TouchNote - Postcards and Greeting Cards

- July 5, 2017

Everyone

Photography

( 17,751)

Description

Keep in touch! Turn your photos into thoughtful postcards and send them to the people who matter most.

Keeping in touch is what TouchNote is all about. Our cards come with free worldwide postage so you can send messages to friends and family wherever they are. We’ve helped send over 9 million postcards and you’ll find our handiwork on fridges, pinboards, desks and walls, far and wide!

We’re really good at printing and sending postcards, but we’re also a dab hand at turning photos into other lovely presents. Things like greeting cards with fancy envelopes, top quality canvases and posh framed photos.

Don’t be shy about taking the TouchNote app for a spin. Our team is on hand 24 hours day day, 7 days a week to help out. If you make an order and aren’t over the moon with it, our Happiness Guarantee means we’ll resend or refund it straight away.

---Turn your photos into:---

*Fun photo postcards*
Postcards are an easy, fun way to keep in touch with friends and family all over the world. We’ll print your pics on thick 4” x 6” card and laminate both sides so they don’t get hurt in the post!

*Greeting cards for every occasion*
If off-the-shelf simply won’t do, try one of our greeting cards instead. Choose a photo and personalise it with layouts, patterns and your own message. We’ll throw in an envelope for free to complete the look!

*Top quality canvases*
Turn your photos into works of art! We’ll print your pic on glossy canvas and wrap it around a solid frame with a smartly finished back. It’ll be ready to hang right from the the box!

*Posh framed photos*
Framed photos are lovely presents you can create and send in a couple of quick taps! We’ll frame your chosen snap in a 6” x 4” handmade frame, in your choice of black or white Italian wood.

---How it works---

Decide what you’d like to send
Choose the right photo (or photos)
Personalise the design and message
Tap to send! We’ll take care of the rest.

---Our Happiness Guarantee---

Everything you send with us should make someone smile--from cheeky little postcards to fancy canvas creations. If it’s not spot on, get in touch and let us know!

Our Happiness Guarantee means we’ll reprint for free or refund if you aren’t 100% happy with your order. Just get in touch at help@touchnote.com and we’ll make it right.

---Delivery Times---
*Postcards to...*
UK: 1-2 working days
USA: 3-5 working days
Australia: 2-6 working days
Germany: 1-3 working days
Rest of Europe: 3-5 working days
Canada: 7-10 working days
Everywhere else: 5-7 working days

*Greeting cards to...*
UK: 1-2 working days
USA: 3-5 working days
Australia: 2-6 working days
Europe: 3-5 working days
Canada: 7-10 working days
Everywhere else: 5-7 working days

*Canvases to...*
UK: 2-3 working days
Europe: 4-6 working days
Everywhere else: 6-8 working days

*Framed photos to...*
UK: 2-3 working days
Europe: 4-6 working days
Everywhere else: 6-8 working days

---Need a hand?---
Got questions, queries or quibbles? Our helpful team is on hand 24 hours a day! Just drop us an email at help@touchnote.com and we’ll get right on it.

---Keep in touch with the community---
Follow us on Facebook, Twitter, and Instagram to share your thoughtful deeds, photos and stories.
www.facebook.com/touchnote
www.twitter.com/touchnote
www.instagram.com/touchnote

Reviews

4.1

17,751 total

5 10,679

4 2,944

3 1,255

2 625

1 2,248

Elaine Copeland

Used this twice so far. Quality of the postcards is very good. A little slow though. Ordered on 7th, acknowledged as sent on 10th, arrived 12th. So for a birthday card it would need to be ordered 5 days prior. Not sure if weekends affect deliver would be great if a delivery date was given at the order stage. What about international postage? Haven't tried that yet. Five stars if it were quicker 😀

Ian Bullock

I've used the app several times before but this time I get as far as selecting an address for a postcard and after hitting next I'm taken back to the previous stage and cannot send the card. I believe another reviewer had a similar problem and you stated a fix was due out on Monday. It's now Tuesday and i see no fix. It's now Thursday and although there has been an update I am still unable to add addresses and send cards. Latest update seems to have removed my draft postcard that I hadn't been able to send.

Gwendolyn Ellison

I ordered my card and expected it to arrive by 2 days later but as yet at 3 days it hasn't. Not good considering it is only a London address and now my friend is away for several days and the moment is ruined. Happy that touchnote responded and offered a refund. I will use again in the future.

Eric p

The app seemed to work great . BUT $2.99 for 1 posted card ? No way . 1 stamp doesn't cost that much . Postcards in the store with great quality pictures are only $0.99....... Almost $3.00. Is way to much for 1 card.

Ron Kropp

This app does not properly frame 16 by 9 images. Workaround: You can install the free Photo Director app and then adjust the canvas to 4 by 3 ratio with white borders. Also the app has another bug. Once you have added an image to the postcard, you cannot replace the image.

Wisdomreins

This ap let's me keep in touch with my mother with great quality post cards that she loves to receive in the mail.

User reviews

Elaine Copeland July 14, 2017

Ian Bullock July 5, 2017

TouchNote - Postcards and Greeting Cards July 7, 2017

Hi Ian, sorry to hear this feedback, especially as you've been with us for a while. First, please try deleting and re-installing the app. If this doesn't help, please contact our 24 hour support team at help@touchnote.com, so we can investigate further and make this right.

Gwendolyn Ellison July 18, 2017

TouchNote - Postcards and Greeting Cards July 13, 2017

Sorry to hear your card hasn't arrived, Gwendolyn. We send all cards to UK addresses with Royal Mail First Class so they should arrive in 1-2 working days. It's rare that cards get lost in the post, but we're always happy to repost for free or refund - just pop an email over to us at help@touchnote.com so we can sort that out for you - Conni

Eric p July 17, 2017

Ron Kropp July 14, 2017

Wisdomreins July 14, 2017

This ap let's me keep in touch with my mother with great quality post cards that she loves to receive in the mail.

Shawn Taft July 12, 2017

Best idea ever. With family across the country its a perfect way to share great memories

Becky Mcclellan July 14, 2017

Nothing ever told me the cost. Even after completing my order

Jeremy Sowter July 11, 2017

It's really good. Two days to deliver! Two pounds only as well, it's cheaper than card and postage. Thankyou

Linda tweety Taylor July 20, 2017

It's really handy for me cuz I'm agrafobic so can't go in town to print out so now with this app I just them to myself

Carmen Eckhoff July 12, 2017

Same as prior reviewers...can't add address...so I guess I'll loose my credit. 😕

TouchNote - Postcards and Greeting Cards July 13, 2017

Hi Carmen. Sounds like a bug. Please can you email us at help@touchnote.com so we can look into it? Rest assured you won't lose your credit, it's stored on your account along with your address book. - Conni

July 14, 2017

Used this on Wednesday for a postcard, it was happily received on Thursday. Very easy to use and good value for money. So far so good. Thanks for a great little app.

Tim Edgar July 8, 2017

Fantastic , and excellent customer service

Mary Ann Myers July 12, 2017

Couldn't figure out how to edit pictures to make them fit the card.

TouchNote - Postcards and Greeting Cards July 13, 2017

Hi Mary. If you'd like some help, please do email us at help@touchnote.com. You can reach us there anytime, 24/7. - Conni

Thomas Campbell July 19, 2017

Nice

Jim Minns June 7, 2017

As well as the beautiful cards and other products I have yet to sample..... The service at Touchnote is second to none. They are simply wonderful and so nice to deal with. nothing is to much trouble. In life I admire one thing above all else.. which is 'consistency'. I don't mind when someone or something is consistently bad because its something you can deal with unlike when its inconsistent which is so difficult.. anyway I digress. just want to say that Touchnote is so consistently good at simply putting the customer first..

June 18, 2017

I have used Touchnote for years and I used to love it! Now the addresses do not synchronise between my PC, my tablet and my Android phone any more. Well, some are synchronising but most are not. Also I can not buy more credit. The function sends me around in a loop checking and changing my payment address and whatever I do it doesn't work. It even suggests to use PayPal which would have been great but then it informs me that the function doesn't work yet! Luckily my local post office has started an app like this. It is not as good as Touchnote used to be but at least it works!

TouchNote - Postcards and Greeting Cards July 13, 2017

Hi, sorry, this sounds like a bug. Please can you email us at help@touchnote.com so we can help get things back to normal again? - Conni

Ellen Ziemniak June 22, 2017

Used this app a few times to send postcards on our last few holidays and really impressed with the result. Postcards arrived in good time and are great quality! Had a bit of a problem this time round but the customer service was great, my query email was responded to very quickly and my issue resolved. Great job touchnote! =D

James Davies June 12, 2017

Adding caption to photo doesn't work. When selecting 'continue card' on a draft it starts a brand new card so you can't send it and so have to delete your card and start again! It's a shame I've got credits left to use

TouchNote - Postcards and Greeting Cards July 13, 2017

Sorry that you've been having probs, James. Sounds like a couple of strange bugs. Please could you try reinstalling? If that doesn't fix, please do email us at help@touchnote.com so we can get down to the bottom of things - Conni

Raymond Oliver July 14, 2017

Having problems with the caption texts, back to front and not in order! Can't be corrected. This latest update needs attention! 😮 Mid July - this captioning problem still has not been solved.

TouchNote - Postcards and Greeting Cards June 4, 2017

Hi Raymond. Thanks for the feedback - it seems that there's a problem with the caption mechanism we use on specific devices due to a software update. We're working on a fix right now, it should be ready later this week.

Max Doble June 29, 2017

The shortcut icon has disappeared, and I can't get it back. Like the option to add more photos and text now. For a future update I'd like the option for more fonts, and perhaps to overlay text over the images on the front. Very good though

Kim Thompson July 16, 2017

Absolutely *loved* this app *until* the latest upgrade/changes. Now it freezes, blacks out after I send each card, picture layouts have issues, and not as much allorment for text because of new ad for Touchnote on every card. Really a bummer ):

Thomas Parker July 4, 2017

What a rippoff that you can't buy one credit to verify the quality of the product., you have to purchase a minimum of 5 credits. BOYCOTT THIS APP UNTIL THEY OFFER A FREE TRIAL OR AN OPTION TO PURCHASE ONE CREDIT

TouchNote - Postcards and Greeting Cards July 7, 2017

Hi Thomas, I hope I can help. You can indeed purchase a single credit for one postcard. If you tap to start a postcard, at the end you'll be asked to pay for 1 (or more) credits. And if you're not happy with your postcard, we will re-send it or refund you. Apologies if this wasn't clear - anything else we're always here at help@touchnote.com.

Viorel Udma June 28, 2017

It's a steal, stay away! If you buy credits and do not use it for 12 months, Touchnote will simply cancel it, of course without returning the money paid. This is burried in T&C: "10.6 When a period of 12 months has passed with no orders for Services placed, your account will be treated as inactive and any Credit balance will expire automatically and permanently without any ongoing liability on our part." Seriously?!

Sharion Bebout Carter June 22, 2017

This way too expensive to use if you really wanted to send very many cards. And anything else is out of reach for me, way to expensive. "Uninstalling"

TouchNote - Postcards and Greeting Cards July 13, 2017

Hello there. 1 postcard is 1 credit. When purchased individually 1 credit is 2.99. However, if you buy a pack of 5 to 100 credits, the price-per-credit drops down to 1.99-1.50 each. Every postcard and greeting card includes free international delivery.

Emilie Gussenhoven June 25, 2017

Way too expensive. Thought maybe they'd have a trial period to try it out before purchase. I'm not spending $3 to send a postcard,not when I can do the same thing for 35 cents.

TouchNote - Postcards and Greeting Cards July 13, 2017

Hello there. It's $2.99 to send a single postcard, including postage, to anywhere in the world. But, if you'd like to save money, you can buy packs of cards that reduce the price to as little as $1.50 - $1.99 per card.

Margaret A June 11, 2017

Great for dad who won't do email! And his memory is poor so he doesn't remember phone calls. Now he gets pics and written text! I love how easy this is!!

Christopher Lynas June 18, 2017

Was a big fan. Still a great concept. Recent makeover and updates have made it very buggy. E.g. warning that haven't written a message, when one is visible on screen; layout reverting to default after card sent. Chris

Alessandra Assuncao June 21, 2017

In the ad you said that the card arrives in 1-2 working days, and it's not true!! If you're not responsible for the delivery, then don't be that sure. I took it for granted ( my mistake) and decided to try it. I needed it by 3-4 days but it's been a week and I'm still waiting...

TouchNote - Postcards and Greeting Cards July 13, 2017

Hi Alessandra. It depends on where you're sending your card to. Delivery to UK address is sent with first class Royal Mail and arrives 1-2 working days. If your card is late or lost in the post, we're always happy to repost for free or refund under our Happiness Guarantee, just email us at help@touchnote.com and we'll sort it out

June 28, 2017

Bought 5 credits and cannot send postcards. The app refuses to work and message says "Touchnote has stopped working" and kicks me out. Not happy, emailed Touchnote and awaiting for them to help. Logged into Facebook to try use the app.

Ismael Barba July 13, 2017

I sent 2 cards, and the pictures uploaded fine. I logged in to send more cards, but now I can't access my pictures. Sent 2 emails to Touch note, and no one has responded 😡

July 4, 2017

I was surprised how fast it was my Nan got the post card the next day. She pleased with the card as it had no marks and it wasn't bent or creases. Very satisfied

Theresa Verburg June 30, 2017

Not sure how the app is because it worked fine until I put credits on it and the it stopped opening for me. Removed it reinstalled and still can't use it!!!

TouchNote - Postcards and Greeting Cards July 13, 2017

Oh dear, that's not good, Theresa! Sorry to hear it, please can you email us at help@touchnote.com so we can investigate? - Conni

Niamh Ryan June 17, 2017

Love this app and my family and friends are loving the postcards. Had a minor issue with one of them and i contacted customer service and they were so helpful and prompt.

david le masurier June 17, 2017

Writing captions under images on the greeting cards and post cards doesn't work within the app. Unless you enjoy gibberish as it's impossible to write a sentence!

TouchNote - Postcards and Greeting Cards July 13, 2017

Hi David, Sounds like a bug, please can you email us at help@touchnote.com so we can look into it? - Conni

Vicky Wilkins June 27, 2017

Very easy to use and great for keeping in touch with my grandson. Love being able to send him photos when I'm travelling

Helen McAloon June 13, 2017

Trying to write a simple "Happy Fathers Day" turned into HapHafHapHaf and it wouldn't let me change it. Uninstalling!

TouchNote - Postcards and Greeting Cards July 13, 2017

Sorry to hear you were having trouble, Helen. Please could you try reinstalling? If the problem persists, please do send an email to our 24/7 help team so they can investigate and help out help@touchnote.com - Conni

Cindy Hartigan June 11, 2017

This is an easy to use app, that brings a lot of joy to my son who is away in college . Thank you@

June 13, 2017

I love this app. because you design your card the way you want. And the fee is not bad!

June 27, 2017

Ww dont need to pay its free cause on the add. It dosent say if u have to pay

TouchNote - Postcards and Greeting Cards July 13, 2017

Hi there. Sorry you're disappointed. Unfortunately creating and printing cards does come at a cost. Our adverts state that each card has free delivery included. Each card purchase does include free international delivery. Hope that helps to clear things up.

What's New

Say hi to the new TouchNote!

We took a moment to find out what TouchNote means to you. The answer? It’s all about being thoughtful and keeping in touch! That inspired us to create our new ‘thought bubble’ logo, splash in some new colours, and spruce up our cards. It’s easier and more fun than ever to keep in TouchNote!

Here’s what’s new…

*A brand new logo and colour palette

*Fresh new design for postcards and stamps

*Colourful new greeting cards with snazzy envelopes

...plus more to come!