M
Unusable. Error verifying I'd, called number as suggested, no answer and forced to voicemail and to leave email. Left message, no reply. Read reviews of similar issues and being directed to delete and recreate account. Didn't work, now I have a login but no password, can't login and can't delete account. Still no call or email. The point was to tour the only time we had available, since we can't, we will move on to another housing option and make sure the apartment (their client) knows why.
1 person found this review helpful
Marcos Cardoso
Seriously just ask the building manager to give you a tour. This thing is unusable, it's unbelievable that it's in production. The app randomly crashes once you open your tour and the only way to get back was to delete the app and reinstall! Otherwise it was just stuck on a blue loading screen. I had to do this 4 times, because the app would crash before I could get the pin needed to retrieve the key fobs. Unbelievable.
8 people found this review helpful
Evan Allan
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Garbage app that's full of bugs and made the entire process way harder than it needed to be. Half of the "features" in the app open up the browser, but if you try to do everything in the browser it tells you to use the app. I would not use this app if I had a choice Update: between me and the building manager we couldn't get things working so we've decided to give up and just do a regular tour without the app. And honestly I couldn't be happier
5 people found this review helpful
Hi Evan, thank you for providing us feedback and bringing this to our attention. We have since made several updates and improvements to our app. We are very sorry your experience was poor and hope that you give us another chance in the future!