With the Hunter CRM app you have your customer's data in one place. You create and maintain tasks, contact moments such as touchpoints and appointments.
Follow up process
Hunter CRM is the essential part of the follow-up in your sales process. Research shows, that a sale requires on average between 5 and 8 contact moments before a customer is willing to make a purchase. It is therefore important that a follow-up takes place soon after the first contact. It turns out that after 48 hours, the enthusiasm of the prospect has halved after the first contact.
Hunter CRM helps you keep track of:
Contact moments and progress (Touchpoints)
This CRM app helps you to work more efficiently, effectively and pleasantly!
How does it work?
You schedule an action for contacting a person. As soon as this action is completed, a touchpoint (moment of contact) is automatically created. When creating a touchpoint, the properties of the action are adopted. This process repeats over a series of touchpoints until the goal (goal) is met or the sale is closed.
Actions can be scheduled in advance or created directly in the moment. Actions can be linked to an unlimited amount of contacts, so you can also schedule actions and touchpoints with multiple contacts.
If this action is not completed in time, it will receive the status 'expired', it can still be edited or completed.
A touchpoint is something that has taken place, usually a completed action, although it can also be created separately.
Touchpoints associated with a contact can be found in that contact's information, where a list of all touchpoints sorted is available.
Notes can be linked to contacts, actions and touchpoints, so that you can keep all the necessary information together.