
Brandi Mcalister
First device was fine but clip broke and he was able to get the device and chew it where it didn't work. So they sent another one and a different clip to "test". Well that one didn't even come close to working and once again, device was destroyed. So now we're on our 3rd device. This one would not hold a charge longer than 8 hours. I tried several times in several ways to contact someone about this and to once again, have the device replaced. No response and today he's lost. Thanks for nothing.
6 people found this review helpful

Helen Chandler-Meyer
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If I could give it zero stars I would. We have a runner and we live in a wooded area in a subdivision. Unfortunately, Shadow got out and the closest the app could get me was '5-20 meters'. That's a long way when you're tracking your lost, scared, pup near a busy road. Additionally, we were in Florida and the app never tracked the address of our house, but the neighbors -two doors down. We have Android phones, but there's got to be a better option than this junk. Don't waste your money!
13 people found this review helpful

Loren Pearson
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Some issues with registration, but fixed with a few calls. App interface is not as customizable as I would like (suppress buttons we will never use). Geofence is a box, not a simple circle. Box orientation is rigid and does not rotate to property lines for example. We will still use this tracker but have gone to another one with better features for the pets. Battery life is a major issue dead in a few days while others last almost a week.
3 people found this review helpful