
A Google user
You have an option to choose between Taiwanese citizen and non-citizen, so you think they app would be more foreigner friendly. I have the same complaints as every other foreigner reviewing this app. My ARC starts with two letters, the app only allows you to enter one letter. My full name has more characters than the app allows you to enter. Useless.
12 people found this review helpful
關貿網路股份有限公司
October 29, 2019
To solve your problem, please send email to cs885@tradevan.com.tw, we will reply as soon as possible. Thank you.

Sam W Ritchie
Since I have an APRC rather than an ARC, I was expecting some difficulty since APRCs are permanent and have no expiration date. However, the app automatically filled in a 2099 expiration date and that solved the problem. Everything went smoothly during the registration process and after verification, I got notice from EZWay within 5 minutes by email that the carrier had been notified.
5 people found this review helpful
您好,感謝您對EZWay支持與肯定,我們會持續不斷努力提供更好服務。

Jarvis Dent
Was a bit of a pain to scan my ARC, but I eventually got it. Then EZ WAY verified me in 5 minutes. Unless I'm missing something, I didn't have a bad experience. If I had ONE recommendation. It's to add 2FA. Whether it's through using a fingerprint or a randomized code.
您好,感謝您使用EZWAY服務,更謝謝您提供的寶貴意見,我們會轉達給相關部門,並作為下一階段的改善,讓系統更精進更便民,也再次感謝您的支持,祝您順心。