30.8K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

EZ WAY - Customs Clearance Value-Added Service - Customs Brokerage Authorization: Provides cargo owners with a one-time authorization for customs brokers during import and export.

Usage Permissions:

(1) Camera - Take photos of identification documents

(2) Phone - Call customer service or customs brokers

(3) Read Phone Status - Telecom authentication (for registration and real-name authorization)

(4) Storage Space - Browse photo library

※Reminder:

●To ensure your account security, please do not use hacked (e.g., rooted/JB) mobile devices and install security software on your device.

●For a better user experience, this app is compatible with Android 5.0 and above. Users are advised to update their mobile operating system to the latest version (Android 8.0 and above).

●Personal data collected by EZWAY includes:
User's name, national identity card number, residence permit number, date of birth, contact number, email address, and other information.
EZWay is an application for customs declaration appointment. It can complete the real-name authentication when shopping overseas. It can simplify the paper appointment letter procedure and no longer need to provide ID card information to the customs logistics industry. It can also protect the sec...
Updated on
Oct 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

30.4K reviews
Porter James
August 14, 2024
It doesn't work with some types of resident cards, such as the Taiwan Employment Gold Card. I get stuck at the step where I need to take a photo of my ID card... the app is unable to take the photo, and therefore I'm unable to complete Real Name Verification. Ever. This means every time I ship anything online, it's always a hassle & lots of manual paperwork to fill out, phone calls to make, etc. Every time, they tell me, "just use the EZ Way app!" But it doesn't work 😭😭😭
20 people found this review helpful
關貿網路股份有限公司
August 15, 2024
您好,如有APP註冊相關問題,歡迎您將問題E-MAIL至ezway@tradevan.com.tw,客服人員會儘速協助您確認,或請您於文字客服輸入"外籍人士實名認證",文字客服即可提供您居留證實名認證操作手冊供您參考使用,謝謝。
sd
July 4, 2025
For one, the fact that you have to re-register every time they update the app is incredibly inefficient. Two, I just updated it and I can't get through the onboarding because the layout isn't responsive to my phone layout. I can't select the link that says "start" so I literally cannot enter the dashboard, re-register, nothing. Useless. Which is very upsetting considering this is something that needs to happen for your packages to come in. You'd think they'd actually try to do a good job.
14 people found this review helpful
關貿網路股份有限公司
July 5, 2025
Hello, if you have any questions related to APP registration, you are welcome to email your questions to ezway@tradevan.com.tw. The customer service staff will assist you to confirm as soon as possible. Thank you.
A Google user
October 16, 2019
You have an option to choose between Taiwanese citizen and non-citizen, so you think they app would be more foreigner friendly. I have the same complaints as every other foreigner reviewing this app. My ARC starts with two letters, the app only allows you to enter one letter. My full name has more characters than the app allows you to enter. Useless.
50 people found this review helpful
關貿網路股份有限公司
October 29, 2019
To solve your problem, please send email to cs885@tradevan.com.tw, we will reply as soon as possible. Thank you.

What’s new

增加跨境網購常見涉及輸入規定貨物資料查詢功能
Content rating
Everyone
Learn more

App support

About the developer
關貿網路股份有限公司
tradevan.developer@gmail.com
115010台湾台北市南港區 三重路19之13號6樓
+886 981 987 556