3.6
714 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Tranquilidade App allows you, simply and quickly, to consult your insurance and ask for assistance while traveling and at home, whenever you need help.

Available 24 hours a day and 7 days a week, with the Tranquilidade App you can manage your insurance at any time. Among other features, the
App allows you to:
- Manage your user profile
- Consult your insurance and respective documents
- Pay your insurance (you can also check your receipts and payment references)
- Participate in claims (auto and home);
- Report breakdowns and request towing (auto);
- Participate in glass breaks (auto);
- Order replacement vehicle;
- Ask for assistance at home (home);
- Consult contacts (and contact us immediately, by phone)
- Access information and contacts about your mediator.

Download the Tranquilidade App now and always have your insurance at hand.
Simplify your life.
Updated on
Sep 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
703 reviews
Filipe Governa
October 20, 2021
Rejects valid credentials. Services unavailable "until you pay" even though you already paid. Developer debits your account, then requests documentation allegedly necessary to do it and refuses service until you provide it. No e-mail support. Disorganized company (enters wrong address, refuses to correct before payment, keeps wrong address after payment, then resends wrong document after complaint). No dark mode. Can't change avatar. Doesn't cover incidents outside Portugal. Can't check cases.
6 people found this review helpful
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Pedro Domingues
September 17, 2023
Yeah you can't get past the personal data just infinite loop. Just awful
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Generali Seguros, S.A.
September 19, 2023
Olá Pedro, obrigada pelo seu comentário que nos permite continuar a melhorar a nossa App. Se o erro persistir, por favor envie-nos um e-mail para app@tranquilidade.pt com o seu e-mail de registo na App, número de contribuinte e os passos que seguiu para analisarmos. Se possível anexe print screens do erro que lhe é apresentado. Obrigada. Filipa
Nuno Pinto
May 29, 2020
Installed app, tried to register only to find an infinite loop loader. Some nice testing going on guys... Uninstalled immediately, ridiculous.
10 people found this review helpful
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What's new

Correção na recuperação de password