Tafs is very unprofessional when It comes time to cancelling your contract. They will not let you speak to anybody on the phone regarding cancellation questions. you have to go through email sometimes taking up to 3 days for a response. And if they feel you email too many times they charge you a diligence fee ($23). That's their way of saying don't bother me. They will not transfer over any money even though invoices have been paid to them until all of the ageing list has been paid in full.
6 people found this review helpful
I have a very bad experience with tafs ... I look forward to the day. to be able to cancel, those who speak Spanish have a very bad way of communicating, they are not professional at all, I hope for their good, or everyone will cancel their contract ... personally I would not recommend it to anyone ... I hope it will help you
5 people found this review helpful
Sometimes the invoices run smooth. However, the "by close of business" funding could be 8:30 or 9 P.M. And if there is a problem that needs attention you get a generic email. With "30 minutes" to respond. The wait times to get in touch with a rep are excessive in my opinion. They are expensive, not responsive, have always given me the impression that I work for them when in reality, they work for me. Not recommended. Take your business elswhere. (1 star because no stars is not an option.)
9 people found this review helpful