My Transit Manager

Transdev North America Inc.

About this app

My Transit Manager is a smartphone app that enables para transit users to monitor the status of their trips in real time. It also provides the ability to track where the user’s vehicle is on the map, automatically receive text alerts of when their bus is about to arrive, if it is running late, and even if it’s waiting outside their door. It can also be configured to inform family members or caretakers of the same trip status.

Ratings and reviews

EDIT 6/15/2026: Pretty good for what it does! It usually provides current info, accurate to within 1-2 min, of the access vehicle's location and ETA. Can't schedule rides with this app, but it's usually better to do that with a paratransit rep anyway. Would be 5 stars but for a new quality-of-life issue from a recent update: most of the buttons on the lower edge of the app's main screen and *all* of them in the upper edge of the map screen are now blocked by GUI elements and therefore unusable.

TransDev NA makes no assurance that the app transmits accurate, real-time updates on the client's CCCTA LINK Paratransit booking, and seems to have no intention to rectify the issue. This creates terrible confusion and hardship for clients who already find adapting to changing situations challenging, and rely on written communication (text) to understand expectations. The app is one hand not knowing what the other hand (shuttle) is doing, even when GPS tracking/updates are the norm on rideshare.

Simple layout and easy to use. Only wish that the app could be used to pre-pay for rides. My favorite part is the live GPS tracking for incoming rides

What’s new

- In Dark mode book again and News pages were not showing the buttons.