Speedaf

Shenzhen Speedaf Technology Co., Ltd.

About this app

The new Speedaf App allows you to manage your shipment, place an order, track, and check shipping rate and transit time with a few touches of your fingers. Download Speedaf App and enjoy the convenience now.privacy policy page: https://speedaf.com/cn-en/privacy-policy

Ratings and reviews

Very terrible delivery service! I wish I could give them zero stars. I've been tracking one package for more than one week and I still haven't received it and what's worse? Their customer service has a huge disconnect with the dispatch person. On one occasion, I called their office line several times from 9AM-1PM and it was unreachable. Lest I forget, don't bother thinking you can speak to a live agent on WhatsApp, it doesn't work. Very very very very very terrible, I do NOT recommend ❌

Worst delivery experience. I paid for home delivery, yet the rider wanted me to come to another location to pick up my package myself. They kept marking delivery as failed without properly contacting me. One missed call while I was in class and suddenly they claim “3 failed attempts.” Very unprofessional service. Seeing many reviews with the same complaint says a lot.

I haven't seen any app that is worse than this. How can you cancel what I'm trying to send three times with giving reasons. Called the customer care too, the AI requested for tracking number which I called and it kept saying I should call the number that starts with NG, as if it didn't hear me say NG. I asked if I could be transferred to a human customer service and it kept me waiting for 5 minutes without any response, will you refund me my airtime. Please do better, jeez.