Pelago by Singapore Airlines

Encounters Pte Ltd

About this app

Travel made easy and exciting with the Pelago by Singapore Airlines app. Unlock a world of adventure with Pelago from iconic attractions to hidden gems, discover exclusive deals, and earn KrisFlyer miles with every booking.

Unforgettable Global Experiences: Explore over 200,000 activities across 150+ countries. Whether you're a traveller seeking popular attractions and events or looking for weekend activities closer to home, Pelago has you covered.

• Top Attractions: Get up close and personal with adorable feathered friends during the Penguin Parade at Phillip Island, meet your favourite characters at Universal Studios Japan, or go for a nocturnal wildlife adventure at the Night Safari in Singapore.
• Expert-Led Tours: Want to deep-dive into the culture and history of a place? Get local insights into the heart of Seoul, Osaka, Tokyo, Melbourne, Bali, and beyond with knowledgeable guides.
• Cultural Immersions: Soak up the local culture first-hand with hands-on activities ranging from traditional arts and crafts to culinary experiences
• Weekend Adventures: Looking to escape the routine of everyday life over the weekend? Find attractive activities for a solo trip, quick family getaway or even to explore your own city.

Travel Essentials: Enhance your journey with our range of travel necessities
• eSIMs: Stay connected worldwide and never run out of data with easy-to-install digital SIM cards such as the Unlimited tourist SIM card in Singapore.
• Airport Transfers: Skip the stress of arranging your own transportation and ride to your hotel or the airport in comfort with reliable airport transfers.
• Transportation Passes: Access convenient options like the Japan Rail Pass (JR Pass) to travel hassle-free and enjoy unlimited train, bus, and ferry rides across Japan.
• Take the stress out of travelling with other trip-planning essentials like transport cards, airport lounge access, and luggage delivery services.

Seamless Booking Experience
• Instant Confirmation: Secure your spot immediately after booking, whether you’re a traveller planning ahead or someone looking for a last-minute adventure.
• Easy Access: Receive your tickets via WhatsApp for quick and convenient retrieval.
• Flexible Payment Options: Choose from a wide range of secure payment methods, including major credit cards and popular digital wallets.

Book with Confidence
• 24/7 Support: Our dedicated team is always ready to assist via email, phone, or WhatsApp, so count on us to answer any questions you have
• Flexible Cancellation: Most bookings offer free cancellation up to 24 hours before the activity.
• Best Price Guarantee: Find a lower price elsewhere? We'll match it and pay the difference.

Exclusive Rewards
• Earn KrisFlyer Miles: Collect 3 KrisFlyer miles for every 1 SGD spent on Pelago activities.
• Singapore Airlines Passenger Benefits: Enjoy exclusive perks as a Singapore Airlines passenger.
• New User Perks: Get up to 10% off your first two bookings when you sign up.

From the Wizarding World of Harry Potter in Osaka to Michelin-starred cuisine in Tokyo, or exploring the Great Barrier Reef to exciting weekend activities, Pelago ensures unforgettable memories. Let us be your ultimate companion for planning and booking top experiences in must-see destinations worldwide.

Ratings and reviews

perpetually send me to SQ login website (even though I selected "Remember Me" and then send me a OTP code. Key in correctly but got a "Sorry there seems to be a system error. Please try again later" I tried later then say that they can't send me OTP and I cannot use the apps. This has persisted for months

I tried to made a booking on Pelago while I'm on a SIA flight (using the inflight WiFi). The app asks me to login again even though I logged in 2 days ago. When I login with my Krisflyer account, the app asks for OTP (one time password) sent via SMS. How can I access SMS in the air? There's no option to receive OTP via internet or authenticate with fingerprint. I login with my Google account but I'm still directed to Krisflyer login with SMS OTP when I try to pay. I have to wait till I land.

I don't find this app the easiest to use. It doesn't always link to the Kris+ app to get access to all the discounts/benefits and some of the offers can be found cheaper elsewhere.

What’s new

We're always refining your Pelago experience to make discovering and booking your next adventure smoother. This update brings behind the scenes improvements and fixes so you can explore, book, and travel with ease.