TripShot

TripShot

About this app

TripShot helps you travel with ease! See all of your travel options in one place – bus/shuttle, on-demand rides, vanpool, bike share and more. Book a Reservation to secure your spot. Utilize Wallet to manage contactless payments and boarding. Set True-Time® notifications to know when your vehicle is arriving. (Options vary depending on your organization).

True-Time® data provides up-to-the-second accuracy for vehicle locations and arrival times, ensuring you have the information you need exactly when you need it so you can arrive on time, stress-free.

Simply download the app, log in securely with your account and you're ready to go!

Standard Features:
* Advanced Trip Planner - map out your journey from point A to B, know the route you’re going to take and see when you will arrive. Set notifications to routes or stops to get True-Time® arrival, departure and delay information sent to your device. Favorite a route to make it easy to find next time you travel.
* Routes - view specific information on all routes available to you including route schedules, route maps, and stop-by-stop details so you can plan every trip ahead of time.

Optional Features:
* On Demand - request an on-demand ride in your service area and get a real-time view of all available vehicles.
Reservations - from the Trip Planner book a reservation to secure your space for a future ride.
* Boarding - for ticketless boarding utilize your device’s Bluetooth and select Boarding to see your approaching vehicle and present your digital pass to the driver.
* Wallet - utilize contactless payment in the Wallet for fare-based ticketing to securely purchase a transit ticket. Purchase tickets using Google Pay, Apple Pay, credit cards, and credit cards from pre-tax transit subsidy programs such as WageWorks and Commuter Benefits.
* Micromobility - utilize your organization’s shared scooters, bikes, e-bikes, and additional modes with a seamless user experience.

For additional resources and help go to our support page on TripShot.com or contact our support team at [e-mail]

Ratings and reviews

App works ok but the trip bookings are not that efficient or as reliable as you would expect. This might be due to how my employer's shuttle servicers assign drivers but I noticed the app does not notify you well half the time when a shuttle is delayed. It says 15 min delayed so I am like "okay, let's wait". Then, another 15 min. delay; "fine, hopefully now". Another 15 min. delay; "seriously!". With traffic data, it should be easy to get an approx. ETA. That way I don't need to stand out long.

Great concept but poor execution. Most of the times the tripshot is late. Many times you won't get tripshots for extended periods of time. I have been waiting for 40 minutes for rides to be available, I could have just taken a bus in that time frame. The management is also usually unsupportive. The tripshot stops are fine, I won't complain about that. It connects main campus to west campus, it does the job. In general, if you care about being on time, don't take tripshot. Probably just walk.

Cool concept, but a long way to go. Boarding experience is buggy at best. The app won't recognize a QR code on my Samsung Galaxy 8+ (camera distorts the image), and bluetooth discovery of our shuttles is spotty. It lets me sign into the wrong bus (one I'm not reserved for) when several are nearby, and there's no way to give up a reservation if I picked the wrong one.

What’s new

* Incorporate APC counts in ridership.
* Use route group description, color, and url from API.
* Notification permission screen cut off.