
Dominik K
scam together with tronscan, sent coins from another exchange to tronlink are locked, I cannot do anything anymore with them, it says add trx, its added and it went to tronscan, I cannot access it either. fake app
4 people found this review helpful
HELIX TECH COMPANY LIMITED
January 16, 2026
Sorry to hear about your experience. It’s truly understood how frustrating this may feel. Please be assured that every user's concern is treated with care and patience. The team is always ready to assist and provide guidance. If you have any other problems, please Telegram through t.me/TronLink or tronlink@tronlink.org.

tony bell
- Flag inappropriate
- Show review history
App seems sketchy. I transferred USDT which worked the first time. I didn't keep the address in case I did something wrong and instead copied it from the wallet address again. Then found the address it was sent to was a "gas fee" address. Sent an email, received a canned response it could take up to 3 days or longer and still haven't received a response. To Support: The 2nd attempt to bring over USDT was sent to a "gas fee" address and not my actual USDT wallet. I still haven't received a resp.
21 people found this review helpful
HELIX TECH COMPANY LIMITED
November 25, 2025
Sorry to hear about your experience. It’s truly understood how frustrating this may feel. Please be assured that every user's concern is treated with care and patience. For questions related to GasFree, you may submit your inquiry through the Feedback & Inquiry section on the GasFree official website or contact support@gasfree.io for assistance.