Voice Assist by TRUEAIWORK

TRUE AI WORK

About this app

Voice Assist by TrueAIWork helps businesses manage customer calls using intelligent AI voice agents.

Create your own business voice assistant to answer calls, speak with customers, provide information, collect details, handle enquiries, assist with bookings, qualify leads, and support your team around the clock.

Whether you're running a small business, service company, sales team, support desk, retail store, clinic, real estate business, or growing organisation, Voice Assist helps you stay available even when your team is busy.

KEY FEATURES

• AI Voice Agents
Create customised voice agents for your business with your own greeting, instructions, behaviour, knowledge, and communication style.

• Inbound Calls
Let your voice assistant answer incoming customer calls and respond to common questions automatically.

• Outbound Calls
Use voice agents for customer follow-ups, lead qualification, reminders, campaigns, and other business calling workflows.

• Multilingual Conversations
Configure agents to communicate with customers in supported languages based on your business requirements.

• Business Knowledge
Provide information about your company, products, services, policies, pricing, FAQs, and other business details so your agent can answer customer questions accurately.

• Call Logs & Transcripts
Review call activity, conversations, durations, and important information collected during calls.

• Integrations
Connect supported business tools and workflows including Google Calendar, Google Sheets, WhatsApp, webhooks, knowledge search, and other integrations.

• Appointment & Booking Assistance
Help customers check information, request appointments, and complete supported booking workflows.

• Lead & Customer Information Collection
Allow your voice agent to collect customer names, phone numbers, requirements, and other important details during conversations.

• Custom Voice Agent Behaviour
Control how your agent speaks, responds, handles specific situations, follows business rules, and interacts with customers.

• Call Follow-Ups
Configure supported follow-up actions after conversations to help your team continue customer engagement.

• Phonebook & Business Contacts
Provide approved business contact information that your voice agent can use during supported conversations.

• Usage & Call Management
Monitor your voice agents, phone numbers, call activity, and available usage from one place.

BUILT FOR BUSINESS

Voice Assist is designed to help businesses:

• Reduce missed calls
• Provide faster customer responses
• Handle repetitive phone enquiries
• Qualify leads automatically
• Support customers outside normal working hours
• Improve follow-up workflows
• Save staff time
• Manage multiple voice agents from one platform

You remain in control of your voice agent's instructions, knowledge, integrations, phone numbers, and supported workflows.

Some features, integrations, calling capabilities, phone numbers, usage limits, and AI models may depend on your selected plan, region, configuration, and service availability.

Voice Assist by TrueAIWork brings AI-powered business calling, customer communication, automation, and voice agent management into one easy-to-use platform.

What’s new

Initial release of Voice Assist.

• Create and manage AI voice agents
• Test voice agents directly from the app
• Manage calls, integrations, and account settings
• Performance and stability improvements