183 reviews
Content rating
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About this app

Beneficiary from VITAL Health Plan, now you can obtain information about your services and eligibility through VITAL Mobile app.
An intuitive and easy-to-navigate design that provides agility in the most convenient way possible, available in Spanish and English.

Download the VITAL Mobile app, register your account and you will be able to:
* Have easy and secure access through facial and fingerprint recognition
* Access the VITAL Plan Virtual Card from any location
* Know your eligibility status, effective date, manage care organization (MCO), primary medical group (PMG), and primary care physician (PCP)
* Schedule Virtual Appointment with the Enrollment Counselor
* Receive automated alerts and messages for enrollment changes, recertification reminders, events, open enrollment period
* Send messages to Enrollment Counselor for questions, health providers, appointments
* Locate nearby Medicaid offices and fastest routes
* Frequently Asked Questions

VITAL Plan providers and prospective beneficiaries will also be able to obtain the following services:
* Locate Medicaid Offices and Nearby Routes
* Frequently Asked Questions (FAQs)
* MPI search for insurer affiliation
Updated on
Feb 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

173 reviews
PJ Ortiz
January 14, 2024
App seems very practical and convenient, but it is constantly freezing and crashing. Not very helpful.
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Ruben Torres Martinez
January 8, 2024
Poor// Data failure a not work a most of time.
1 person found this review helpful
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April 16, 2022
Great App! Very user friendly and intuitive. The virtual card is awesome. I hope new features come.
5 people found this review helpful
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ASES - Administración de Seguros de Salud de PR
June 1, 2022
Buenos Días, gracias por su mensaje, nos gustaría se comunicará con nosotros para conocer que otras funcionalidades/temas le interesaría ver en la aplicación, favor comunicarse al 1-833-253-7721, seleccionar la opción #8. Atentamente: Apoyo Técnico de ASES.

What's new

In this new release, the quality and format of the evidence images and documents is optimized. Addition, the search functionality for registered beneficiaries under caseworkers is fixed.