TruGreen

TruGreen LLC

About this app

When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever.

Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more.

Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.

Ratings and reviews

This app is surprisingly bad for as much effort as is likely being spent on it. There's more focus on making everything seem "pretty" than on actual functionality (e.g., the animated leaf icon while you're waiting for everything to load). You can't even get a receipt right after making a payment like you can on the website. Also, I can't figure out how to remove the original (now outdated) credit card I used to set up the account, if that's even possible using the app.

They sell you hard on using the app...only problem is that it's completely useless. It exists to accomplish nothing, as you'll inevitably have to call them regardless for anything. How hard is it to develop an app for scheduling appointments? Apparently it's impossible. Oh you'd like to pay us for our service? Too bad, we are going to make you jump through eleven hoops if you want any service from us. The amount of opportunities missed from a business perspective are astonishing from my view.

One star is way too generous. I was directed to this app by a sales rep to determine the time a technician would be arriving. UNFORTUNATELY that is no where to be found!! I tried setting up text notifications, put in my cell then selected push + text and an error occurred. I checked and the cell number had been cleared out. Waiting for an update to the app soon or it along with the service will be history!

What’s new

Updated MYLAWN text messaging information on the Contact Us page.
Added billing state visibility for surcharge-related account details.
Bug fixes and technical improvements.