TruGreen

TruGreen LLC

About this app

When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever.

Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more.

Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.

Ratings and reviews

The app is not bad, but it appears to have limited features and functionality. For example, I wanted to pay a bill a couple weeks ago and the option to do so just wasn't there, but ha been at other times. Inconsistent. Also, customer service is not great. For contact options, you can email with a request for reply. I have NEVER gotten a reply. Also, I have repeatedly asked for more than a one day notification for upcoming service. I get a half promise, but it never changes.

This app is surprisingly bad for as much effort as is likely being spent on it. There's more focus on making everything seem "pretty" than on actual functionality (e.g., the animated leaf icon while you're waiting for everything to load). You can't even get a receipt right after making a payment like you can on the website. Also, I can't figure out how to remove the original (now outdated) credit card I used to set up the account, if that's even possible using the app.

They sell you hard on using the app...only problem is that it's completely useless. It exists to accomplish nothing, as you'll inevitably have to call them regardless for anything. How hard is it to develop an app for scheduling appointments? Apparently it's impossible. Oh you'd like to pay us for our service? Too bad, we are going to make you jump through eleven hoops if you want any service from us. The amount of opportunities missed from a business perspective are astonishing from my view.

What’s new

Design Improvements
Bug fixes