Truist Authenticator

Truist Subsidiary Apps

About this app

Truist Authenticator app is used for multi-factor authentication to provide an extra layer of verification and allow users to securely login to their account using their registered mobile device. In addition to your username and password, you’ll need a code generated by the Truist Authenticator app on your phone to login to your account.

Features:
• Help protect your account by using a PIN or your preferred biometric trait (depending on your device capabilities).
• Generate verification codes without a data connection
• Must be activated by scanning a CRONTO image (QR code) containing one-time activation credentials.

Ratings and reviews

Trusit has constantly been making changes that make everything harder for us. First they "consolidated" our 8 credit cards into 2 accounts. The accounts dont sync with the individual cards so we never know how much we owe or how much credit we have available. Now they come out with this security feature requiring the authenticator app in order to login to the truist one portal, but the app doesn't work! It hasn't worked for over a year. The app just takes you to a webpage displaying an error.

the constant changes with Truist and their support not knowing how this App works to authenticate their version products. I spent hours trying to tell them how it works which I used for years. But once it was down no Truist IT person was able to assist me with it. Truists should make themselves more familiar with their products.

If you app is not working and sending you to a dead web page, TURN OFF DEVELOPER MODE. Truist has no clue that this is an issue and likely won't bother fixing it or informing their support team. Thank you to Jessie and Sharon for spreading the word in their reviews.

What’s new

Truist Authenticator app is used for multi-factor authentication to provide an extra layer of verification and allow users to securely login to their account using their registered mobile device.

Features:
• Help protect your account by using a PIN or your preferred biometric trait (depending on your device capabilities).
• Generate verification codes without a data connection
• Must be activated by scanning a CRONTO image (QR code) containing one-time activation credentials.