
mark campisano
Trusit has constantly been making changes that make everything harder for us. First they "consolidated" our 8 credit cards into 2 accounts. The accounts dont sync with the individual cards so we never know how much we owe or how much credit we have available. Now they come out with this security feature requiring the authenticator app in order to login to the truist one portal, but the app doesn't work! It hasn't worked for over a year. The app just takes you to a webpage displaying an error.
17 people found this review helpful

Brenda Anderson
the constant changes with Truist and their support not knowing how this App works to authenticate their version products. I spent hours trying to tell them how it works which I used for years. But once it was down no Truist IT person was able to assist me with it. Truists should make themselves more familiar with their products.

Beth Weiss
app keeps sending me to a 404 error web page. I am unable to register my account. why isnt the app you require to use to set up the account working?