Truist Authenticator

2.0
159 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Truist Authenticator app is used for multi-factor authentication to provide an extra layer of verification and allow users to securely login to their account using their registered mobile device. In addition to your username and password, you’ll need a code generated by the Truist Authenticator app on your phone to login to your account.

Features:
• Help protect your account by using a PIN or your preferred biometric trait (depending on your device capabilities).
• Generate verification codes without a data connection
• Must be activated by scanning a CRONTO image (QR code) containing one-time activation credentials.
Updated on
Feb 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
151 reviews
mark campisano
December 13, 2023
Trusit has constantly been making changes that make everything harder for us. First they "consolidated" our 8 credit cards into 2 accounts. The accounts dont sync with the individual cards so we never know how much we owe or how much credit we have available. Now they come out with this security feature requiring the authenticator app in order to login to the truist one portal, but the app doesn't work! It hasn't worked for over a year. The app just takes you to a webpage displaying an error.
17 people found this review helpful
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Brenda Anderson
March 24, 2026
the constant changes with Truist and their support not knowing how this App works to authenticate their version products. I spent hours trying to tell them how it works which I used for years. But once it was down no Truist IT person was able to assist me with it. Truists should make themselves more familiar with their products.
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Beth Weiss
March 12, 2026
app keeps sending me to a 404 error web page. I am unable to register my account. why isnt the app you require to use to set up the account working?
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What’s new

Truist Authenticator app is used for multi-factor authentication to provide an extra layer of verification and allow users to securely login to their account using their registered mobile device.

Features:
• Help protect your account by using a PIN or your preferred biometric trait (depending on your device capabilities).
• Generate verification codes without a data connection
• Must be activated by scanning a CRONTO image (QR code) containing one-time activation credentials.