Ok Alone is the solution to managing check-ins when your employees are working alone.
You want to know your lone worker monitoring system does what you need and is reliable. Sign up now at www.okaloneworker.com for your free trial.
THE MOST EFFECTIVE MONITORING
Staff click the Check-in button on their Android or iPhone app at intervals set by you. If they fail to respond after a reminder OK Alone calls their phones to check they are OK.
Alternatively, staff can check in by cell phone, by text or from the client’s phone. If no timely update from them, OK Alone escalates the incident, according to your policy. The incident can be handled initially by the call center or passed directly to management, depending on the policy and how you wish to be contacted.
KNOW WHERE YOUR STAFF ARE
Track your staff visits with a map that shows where they are and where they have been since the start of their shift. Stay on top of who was where, when.
BE ACCOUNTABLE TO CUSTOMERS AND STAKEHOLDERS
Your manager console produces reports of client visits that can be imported into timesheets. Meanwhile you can supply customer organisations with their own view of visits that are relevant to them.
The OK Alone smartphone app has a simple button press to report incidents. Staff can add notes as required. These incidents and those reported to the call center are escalated according to your policy. All this can be monitored from your console. OK Alone gives your organisation full accountability.
THE MOST FLEXIBLE SYSTEM
OK Alone applies a clever mix of technologies that are widely available to ensure all bases are covered and your escalation policy is adhered to. You choose which equipment to use and when to involve the call center. You can even have a different procedure for individual workers.
Decide if you want all missed check-ins to be reported to you first or if you want these handled initially by our call center, who will then alert you to any emergency cases. You may wish to monitor staff yourself during office hours but ask OK Alone to switch to the call center out of hours and when you are not available.
FLEXIBILITY WAS NEVER SO EASY
The OK Alone smartphone app is the simplest check-in screen imaginable. No need for bells and whistles. It just works. The management console is a cinch to set up, based on your escalation policies. OK Alone isn't just the most useful system. It's so easy it gets used.
STAY IN BUDGET
OK Alone has low subscriptions that start at $25/ per month for up to ten staff. The subscription includes the smartphone apps, your management console, logging and reporting and full support. With OK Alone you use the included services where possible and only pay for call center services when you need them. OK Alone will save you a huge amount of expense that is built into other systems, while doing a lot more for you.