My Airtel

Contains ads
86.3K reviews
Content rating
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About this app

The My Airtel App is a free one-stop platform to manage all your Prepaid and Postpaid connections instantly, wherever and whenever you please.

To mark the launch of Airtel 4G, My Airtel App is now fully revamped to enhance your user experience with improved interface fluidity, more services and new offers!

With complete control delivered to you, you can:
- Check your Prepaid balance
- Check detailed usage information to monitor your account activity
- Manage your Postpaid account
- Manage Value Added Services to personalize your service experience
- Schedule SMS and worry less about forgetting to send important messages
- Help yourself to e-Services
- Activate IDD & Roaming
- Manage your Profile to receive personalized services and offers
- Find the nearest Airtel Service Partners and Service Points
- Get help with answers to Frequently Asked Questions
- Chat with an Airtel agent to raise your queries
- Select your Preferred Language from English, Sinhala & Tamil

With faster surfing speeds on our new 4G network, we wish you all the best!

We value your feedback so reach us with your questions and suggestions by emailing us on
Updated on
Jan 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

84.8K reviews
- C -
February 6, 2024
compared to other NSP's apps, This is surely number 1. very well designed,easy to navigate... almost no flaws for an app that is designed to the subject. all the app pros aside, 'the service',most important part is lacking. -pkges & data rates are higher/ benefits are lower than other services(unlike old airtel that everyone loved) -not enough pkg options to choose -insane speed limits for pkges(I've experienced telegram) I hope you to consider.
193 people found this review helpful
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Airtel Lanka
February 8, 2024
We are incredibly grateful that you took the time to leave us this note. We look forward to serving you again.
Pandula Dharmapriya
March 31, 2024
This app is fast, but it's not smooth enough. It's a bit laggy when I scroll through pages. I think a dedicated page for flash deals would be fine because it's annoying to swipe between each image to find a certain offer.
13 people found this review helpful
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Airtel Lanka
April 1, 2024
Hi, we appreciate your feedback and will notify the relevant division. In future, please feel free to reach us through our WhatsApp: 0755555555 services.
Tinder FU
February 8, 2024
I have got the social media unlimited package of Rs1285 and no social media works when the 2gb data is over except for the YouTube. Half of the time when I try to download something with my daily data bundle(specially in the night) the internet automatically turn bad. When you raise complaints through the app, no one gives a damn even to respond to it! One of the biggest scams!!! Plus, no one gives any attention to WhatsApp enquiries either! The bot just gives up!
45 people found this review helpful
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Airtel Lanka
February 8, 2024
Hi, Trinder , if you could reach us through WhatsApp; 0755555555 and share your inconvinience regarding the packs, we are more than happy to help you with your issue. Thank you.

What's new

Improved User Experience