My Airtel

Contains ads
4.0
88.3K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The My Airtel App is a comprehensive, free platform designed to manage all your Airtel Prepaid and Postpaid connections conveniently from your mobile device. Leveraging new technology, the app has been fully revamped to provide an enhanced user experience with a more fluid interface, additional services, and exciting new offers.

With the My Airtel App, you can:

- Manage Accounts: Easily handle your Airtel Prepaid and Postpaid accounts.
- Check Usage: Monitor detailed account activity.
- Manage Packs and Plans: Access and manage active and available packs and plans.
- Personalize Services: Tailor your experience with Value Added Services.
- Set Bill Reminders: Never miss a postpaid bill payment with reminders.
- Use e-Services: Access various electronic services conveniently.
- Activate IDD & Roaming: Enable international direct dialing and roaming services.
- Profile Management: Update your profile for personalized services and offers.
- Locate Service Partners: Find the nearest Airtel Service Partners and Service Points.
- Access FAQs: Get answers to frequently asked questions.
- Live Chat Support: Raise queries via live chat with an Airtel agent.
- WhatsApp Support: Get assistance through WhatsApp chat.
-Select Preferred Language: Choose from English, Sinhala, and Tamil for app navigation.

Experience faster browsing speeds and seamlessly manage your Airtel services. Download the Airtel app now and experience the convenience firsthand. Your feedback is valuable—reach out with questions and suggestions at 555@airtel.lk
Updated on
Jan 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
86.8K reviews
Janaka D Gunawardane
December 19, 2024
Its not working sometimes and buggy as hell. Most of the time it crashes and gives this message " Sorry your request cannot complete". When that happens there is no way to check your balance or add packages. You're basically done. How hard it is to patch these bugs? Get new developers **Update, issue still persists even after clearing cache and reinstallation. From the looks of it this issue has been affecting lots of individuals.
204 people found this review helpful
Did you find this helpful?
Airtel Lanka
December 19, 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to 555@airtel.com along with the contact details so that we check this.
Agashyani CS
November 30, 2024
I seriously don't understand what's wrong with Airtel. The app says, claim the offers but the ongoing time count down never stopped, everyday is like that. It's just a business trick man. I claimed 10 GB offer for 115rs, but instead they activated the 1 GB plan for 99rs for 14 days. I don't understand it fr. They have the 1 GB plan for unlimited time for 89 rs. Then why tf they'd offer the same plan with less benefits & higher rate which i didn't even claimed.
19 people found this review helpful
Did you find this helpful?
Airtel Lanka
December 4, 2024
Please accept our apologies for the inconvenience caused. We request you to please share details of your issue with 555@airtel.com. We will resolve your concerns with priority.
Suthakaran Piranavan
November 26, 2024
.Some of the uses I know. 1.It is easy to use. 2.Viewing our account balance is easy 3.Account can be recharged easily 4.There is a facility to transfer money to friends and relatives. But internet speed is not enough. There are no flaws in this app
3 people found this review helpful
Did you find this helpful?
Airtel Lanka
December 4, 2024
Dear User, Thank you for your suggestions. We will try and incorporate them upcoming versions.

What’s new

Minor Bug Fixes: We've made several improvements to enhance your experience.
Performance Enhancements: Enjoy a faster and more reliable app performance.
Update now to enjoy a smoother and more efficient app experience!