OurSupport
100+
Downloads
Everyone
info
About this app
OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues, whether at home, work, or remotely.
Core Features:
• Ticket Logging & Management: Easily create and track support tickets with detailed issue descriptions.
• Real-Time Collaboration: Communicate seamlessly via in-app messaging and file sharing to share screens, logs, or documents.
• Voice Calling Integration: Jump into direct voice calls from any active ticket for immediate verbal troubleshooting; essential for urgent problems like system outages or complex setups where text alone isn't enough. Engineers receive high-priority call notifications to ensure no delays in response.
• Transparent Workflow: Control costs with clear pricing and progress updates.
• Onsite/Remote Support: Request help wherever you are, with local technicians ready to assist.
Designed for time-sensitive IT needs, OurSupport's calling feature is central to our mission: enabling quicker resolutions through real-time interactions. Download now for reliable tech help at your fingertips!
Core Features:
• Ticket Logging & Management: Easily create and track support tickets with detailed issue descriptions.
• Real-Time Collaboration: Communicate seamlessly via in-app messaging and file sharing to share screens, logs, or documents.
• Voice Calling Integration: Jump into direct voice calls from any active ticket for immediate verbal troubleshooting; essential for urgent problems like system outages or complex setups where text alone isn't enough. Engineers receive high-priority call notifications to ensure no delays in response.
• Transparent Workflow: Control costs with clear pricing and progress updates.
• Onsite/Remote Support: Request help wherever you are, with local technicians ready to assist.
Designed for time-sensitive IT needs, OurSupport's calling feature is central to our mission: enabling quicker resolutions through real-time interactions. Download now for reliable tech help at your fingertips!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
What’s new
Say goodbye to tech headaches - help is a tap away!
New features:
• Self-Help AI Chat Integration: Chat with the OurSupport self-help AI to resolve your IT issues instantly, right in the app – no waiting required!
• Performance Upgrades and Improvements
Get instant IT support at home or work with one click!
New features:
• Self-Help AI Chat Integration: Chat with the OurSupport self-help AI to resolve your IT issues instantly, right in the app – no waiting required!
• Performance Upgrades and Improvements
Get instant IT support at home or work with one click!
App support
phone
Phone number
+351915917072
About the developer
TSOLNETWORKS CONNECT EUROPE, S.A.
nic.pienaar@tsolnetworks.com
RUA DE SÃO JOÃO, 16 1º
9700-182 ANGRA DO HEROÍSMO (ANGRA DO HEROÍSMO )
Portugal
+351 920 066 077
