100+
Downloads
Content rating
Everyone
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About this app

The Oursupport mobile application is a simplified ticket management application. Making it simple by removing any communication difficulties between the person needing assistance and the person ready to help.

Customers can use the mobile application to easily open a ticket (request) requesting IT support (using local language, by taking a photo of their problem).

The tickets will be routed to the customer corporate helpdesk or to a local nearby IT resource that can assist in a timely manor.
Support staff can use the mobile application to manage their tickets, provide consistent and in real-time feedback to the requester and easily track time spent on each ticket.
Oursupport gives customers the ability to easily create and edit tickets, view and communicate throughout the progress on any of your ticket requests. All users are able to manage tasks, feedback and account for times and type of work based on each ticket request.

Oursupport, a support request and response platform, built to help anyone, anywhere at anytime.

* Access to location in the background *
In order to guarantee and justify the ticket activity 'Travelling', Oursupport needs to access device location in background. The location is tracked only during 'Travelling' activity and used as proof of travel.
Updated on
Aug 18, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Files and docs
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

What's new

- I.T. technician work and payment manager