OurSupport

Tsolnetworks - OurSupport

About this app

OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely.
For customers:
• Ticket logging & management: create and track support tickets with detailed issue descriptions.
• Self-help AI chat: resolve common IT issues instantly in the app, no waiting required.
• Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents.
• Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough.
• Transparent workflow: control costs with clear pricing and live progress updates.
• Onsite or remote: get help wherever you are, with local technicians ready to assist.
• Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams.

For IT professionals:
• Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work.
• Brokers: invite engineers, set their rates, and earn commission on every job.
Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!

What’s new

Smarter support, smoother than ever

A few behind-the-scenes tweaks to keep your support running effortlessly. Same fresh look, same Felix - just a little smoother.

Get instant IT support at home or work with one click!