Hoover App

TTI North American Floor Care Inc

About this app

Works with REACT Uprights and Stick Vacs

Hoover delivers Upright, Cordless and Robot Vacuums equipped with Connectivity so you are able to maximize performance through a customized cleaning experience. The Hoover App allows you to control and monitor your Hoover product using your smartphone or tablet. It’s next generation connectivity and convenience in the palm of your hand.

Connect your Hoover product to:
Customize your cleaning experience
Schedule cleaning sessions
Receive system maintenance reminders
Access tips and tricks
Quickly access Owner’s manuals, FAQ’s and Videos
Register your product
Receive firmware updates

About Hoover®
For more than 100 years, Hoover has designed powerful, easy-to-use products that clean your entire home from floor to ceiling. Our comprehensive line of products includes cordless sticks, uprights, robots and hand vacs, as well as corded upright and canister vacuums, carpet cleaners, hard-floor cleaners, and solutions. For more information, visit www.Hoover.com.

Ratings and reviews

App seems OK to me, but not that useful. It connected to my React model OK and was able to learn its model and serial numbers. That provided the one benefit of the app that I used - registering the vacuum without crawling around looking for the serial number. Aside from that, it seems useless to me. It did have a section about customizing the Floor Sense feature, but I have no need to use it because Floor Sense works fine as is. Seems like the app is just a tool to encourage registation.

In my previous review I mentioned that the old app was removed. I found it named "Hoover Quest 1000". Not sure why I couldn't find it a few days ago. Either way, this app is clearly newer and I decided to give it a try. The old Quest 1000 app still connects to my vac just fine, this new one scans forever. No error message, no feedback. It also wants Bluetooth turned on, and the old Quest 1000 never needed it before. I am a developer but admittedly not keen on Android development, but am marginally familiar with the development tools. I plugged in my Samsung S9 and attempted to diagnose the issue, and there is some kind of crash report being thrown, but at this moment I am unable to view the contents of that report. The average user however can't be expected to go this far even if I can find out what is wrong. Please provide feedback as to why it cannot connect. Maybe the old app is still better, but I'd like to decide for myself. Even a FAQ page with common issues. All I can say, this better not be a firewall issue because there is no reason that this robotvac needs to communicate with an external server.

Look, this app does two things: allow to register your vacuum easily (one time) and then "customize" the REACT's Floor Sense... which means setting the brush roll on or off for bare floors. That's it. For doing those two things, it works fine. But. Why didn't Hoover just put a stupid switch on the vacuum to control the Floor Sense brushroll? The app seems totally unnecessary. Why, Hoover? 🤷‍♂️

What's new

Updated link for privacy policy link