Tufts Health Plan

3.4
223 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Welcome to the Tufts Health Plan member mobile app for Commercial and Senior Plan members.
Once you complete the initial registration on your phone, this app will allow you to perform the following functions:
1. View Claims: including claims summary information, individual claim detail and your cost-share, if applicable.

2. View Plan Limits and Accumulations: including your plan’s specific benefit plan limits, such as deductibles, out-of-pocket maximums and visit limits.

3. View Cost and Benefits: including your plan’s specific benefits and detailed benefit types, such as routine medical services (e.g. immunizations or primary care), pharmacy or DME (durable medical equipment).

4. View Referrals: if your plan requires referrals, you can view them along with any limits.

5. ID Card: View, email or fax your ID card.

6. Provider Search: Quickly find network providers that participate with your plan

7. Treatment Cost Estimator: Get out-of-pocket cost estimates for procedures based on your health benefits and claims.
We designed and developed the app using input and feedback directly from our members. If you have suggestions for additional functions, we’d love to hear them! Call Member Services at the phone number listed on your Member ID Card.
Updated on
Mar 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
214 reviews
Suheli Y Hernandez
March 22, 2024
Inital review: Unable to log in, constantly receive an error E4. Update: 3-22-24 My app works perfectly fine now ! Thanks Tufts
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Tufts Health Plan
March 22, 2024
We apologize for the inconvenience. We had a hiccup with our mobile app yesterday for some users. Should be up and running now. If you are still experiencing issues, please contact the Member Services phone number on your ID card, so that they can further assist.
Unit ZER0
February 29, 2024
INITIAL REVIEW: Unable to login or use, constantly receive "Services Temporarily Unavailable, error (E4)" using the web portal is easier, this app is worthless. UPDATE 2-29: The error seems to have been corrected, and it is now possible to view plan details, ID cards, and locate a doctor, among other services.
4 people found this review helpful
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Tufts Health Plan
February 29, 2024
We were recently able to correct an issue that was preventing some users from logging in on their Android devices. Please try again and contact us if you are still receiving an error. Thank you.
A Google user
January 15, 2020
It would be nice to have an app open normally after you download it. Ive tried to open this app multiple times and even restarted my phone, yet the app still doesnt work and gives me an error that it stopped working. Save yourself the trouble and dont download the app.
11 people found this review helpful
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What's new

Various enhancements and bug fixes