With Tupuca you can order things you need every day from various vendors in Luanda.
Order the things you need.
• Enjoy variety of vendors at multiple locations of the city.
• Use Search to find merchant, product or cuisines you like.
• Browse through vendors’ offerings, check images and details, read reviews.
• Check out recommendations and most popular things.
• Choose the things you’d like and give the vendor any special instructions.
• We’ll make sure that you receive exactly what you order.
Use Filter to sort vendors for convenient and faster search by:
• Delivery type
• Open or Closed
• Distance or Average price
At your convenience choose either Delivery or Take-away.
• Use the map to pin your location for Delivery or look up a vendor’s address for Take-away.
• Save your home or work location once and you can use it again for future orders.
We care about your time.
• You can schedule your order.
Select the day and time or choose ASAP delivery.
• The vendor will prepare your order.
• We’ll take care of a fast and safe delivery.
• Track your delivery on the map in real time.
• We’ll let you know when your order is ready and inform you when your delivery has arrived.
Want to order same things again?
No problem. You can repeat any of your past orders just with one click from “My Orders”.
Share your experience with family and friends.
Have you enjoyed the things you ordered?
• Share your joy with your contacts using your favourite Apps (WhatsApp, SMS or Email).
• Use WhatsApp, SMS or Email to quickly invite your friends to use Tupuca if you enjoy the service.
You will love our service.
When you submit your order, we make sure you have all necessary information:
• How far is a vendor from you;
• Is a vendor open or closed;
• Preparation time;
• Order total including the goods’ price and delivery fee.
• Estimated Delivery Time.
• Pay with Cash or Multicaixa when order is delivered. You don’t have to tip our driver.
• Need receipt? Email it to your address from My Profile - My Orders – Order Summary.
• If you have any question about your Order - use Live Chat from Order Summary screen.
• If you have a general inquiry - use LIve Chat or leave a message from My Profile screen.
How we use your contact information
• Phone number – to allow Tupuca Customer Care and drivers contact with you regarding your orders and send you periodical updates on Tupuca services.
• Email – to send you receipts for your complete order and communicate with you regarding Tupuca services.
• Address and location – to enable precise delivery and supply you with delivery real-time tracking of your order.