55.5K reviews
Content rating
Everyone
5M+
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Content rating
Everyone
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About this app

With the Turkcell Platinum app, all the advantages of a world of privileges are at your fingertips! Offering exclusive customer service, comfort-enhancing privileges, and rich internet content, Turkcell Platinum is designed to improve your quality of life and add comfort to your life. Discover our app now for opportunities that will add value to every moment of your life!

In the midst of your busy life, with just one phone call, dedicated service representatives will come to your door without wasting time, you can reach customer representatives exclusively for you without waiting in line, and many privileges such as free airport transfers, car washes, and coffee are all in your pocket with the Turkcell Platinum app. Special offers from the most exclusive brands, and services that will make your life easier, such as free valet service in shopping malls, are also waiting for you among the Platinum privileges.

Whether you are a corporate or individual user, the Platinum app offers different tariffs that can meet the communication needs of all Turkcell users who choose to discover Platinum privileges. Furthermore, even if you are not a Platinum or Turkcell member, you can enter the doors of this privileged world and experience the Platinum experience.

The Platinum mobile application brings all the privileges of the Turkcell Platinum world to the mobile platform, putting your exclusive services and offers just a touch away. Here are the Turkcell Platinum privileges designed to add comfort and convenience to your life:

- The Platinum Service Team is there for you when you need them! With just one phone call, you can reach your dedicated Platinum Service Team without waiting in line; they come to your door to support you with all your needs regarding your phone, tablet, or Turkcell line. You no longer need to spend time on things like getting a temporary replacement phone or having your faulty device repaired at an authorized service center and delivered back to you. The Platinum Service Team follows up and completes the process for you. - Thanks to discounted offers valid at Turkcell Pasaj, exclusive to Platinum, you can purchase devices and access your desired technological devices with special offers by following the discounts renewed every month! - Discover privileged airport transfers. Enjoy being a Platinum member with free airport transfers, free valet parking, and free car wash services. Furthermore, you can enable your loved ones to benefit from these services as well!

- If you want to dedicate time to art and entertainment, Platinum is there for you! Free tickets for cultural events such as concerts and theater are available with Platinum. When you complete your daily and weekly step goals, you can earn free GB from Platinum's Rewarding Steps!
Platinum application online!
Updated on
Aug 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, App activity, and App info and performance
  • This app may collect these data types
    Location, Personal info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

55.1K reviews
eda**
April 30, 2020
No notifications about new special offers. Therefore either you have to check the app everyday to catch them OR you will never know they existed. So like...what's the purpose of this app then?
86 people found this review helpful
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A Google user
November 2, 2019
Uninstall & Install many times but can't access app completely, it get closed unexpectedly.
56 people found this review helpful
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Iva Visemirska
August 12, 2023
please English. I put twice extra money. now I have maximum posible for 3 months. I do not understand. nor your messages
46 people found this review helpful
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What’s new

Hayatın yoğun, günlük koşuşturmacasında tek tuşla müşteri hizmetleri Platinum uygulaması ile artık mümkün. Birçok sorunuza cevap artık dijital asistanınız Celly'de! Sürekli geliştirilen Platinum uygulaması ile her zaman daha iyisine sahip olabilmeniz mümkün.
Content rating
Everyone
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App support

About the developer
TURKCELL ILETISIM HIZMETLERI ANONIM SIRKETI
DC-SUPPORT@turkcell.com.tr
KUCUKYALI OFIS PARK B, NO:20 AYDINEVLER MAHALLESI ISMET INONU CADDESI, MALTEPE 34854 Istanbul (Anatolia)/İstanbul Türkiye
+90 539 633 95 36

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