1·2·Fix

12Fix Digital Technology & Integrated Services

About this app

Need help with a repair, materials for a project or a tool for a short-term job? 1·2·Fix, also known as 12Fix, brings customers, independent local workers, supply shops and tool rental shops together in one app.

Create a request, receive quotes, choose a suitable provider and follow every step from the first message through completion.

Customers can:

• Post requests for repair, building and maintenance work
• Request tools for pickup or delivery
• Request building and repair materials
• Add photos, job details and a location
• Review quotes and track request progress
• Chat with workers and shops with translation support
• View payment, receipt and refund information

Workers and shops can:

• Find matching requests within their service area
• Submit and manage quotes
• Update job, order and rental progress
• Upload verification documents and evidence photos
• Track receipts, payments and payout status
• Manage their services, categories and profile details

Additional features include:

• Location-based request matching
• Dedicated profiles for every user role
• In-app notifications and messaging
• Photo and document uploads
• Access to support, privacy information and account deletion requests

Workers, supply shops and tool rental shops are independent providers and are not employees of 1·2·Fix. Availability, pricing, timing and completion depend on the selected provider and the details agreed for each request.

What’s new

Initial release of 1·2·Fix for service requests, tool rentals and supply coordination in Thailand.