12BOT – WhatsApp CRM

12Monday

About this app

12BOT is a powerful WhatsApp CRM mobile app designed for businesses that run customer conversations on WhatsApp. Stay on top of every lead and message — anywhere, anytime.

📊 DASHBOARD
Get a real-time overview of your business performance. Track total messages, delivery rates, read rates, open conversations, and campaign stats. Filter by today, last 7 days, 30 days, or monthly view. Switch between multiple WhatsApp numbers instantly.

👥 LEADS MANAGEMENT
View and manage all your leads in one place. Search by name or phone number, see lead scores, pipeline stages, notes, timeline history, and custom fields. Update lead stages on the go with a single tap.

💬 CONVERSATIONS INBOX
Never miss a customer message. Browse your full WhatsApp inbox with real-time unread counts, message previews, and status indicators. Filter by Open, Waiting, or Resolved. Tap any conversation to read the full message thread and reply instantly.

📨 SEND MESSAGES
Reply to customers directly from your phone. See delivery status — sent, delivered, and read receipts — in real time. Support for text, images, documents, and template messages.

🔔 PUSH NOTIFICATIONS
Get instant push notifications when a new inbound message arrives, even when the app is closed. Tap the notification to jump straight into the conversation.

✅ BUILT FOR TEAMS
Designed for tenant admins and agents. Resolve conversations, track lead progress, and monitor business KPIs — all from a clean, fast mobile interface.

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12BOT is part of the TwelveMonday platform for WhatsApp automation and lead management.