
Kenny Yeh
App leaves a lot to be desired. I have the string lights and music dongle. I really wish there was a sleep timer for the lights so I could set it to turn off after X amount of minutes. you can set a schedule but pretty basic. You can't choose days. It's every day or nothing. Music interface is different than the string lights. It does not have as much functionality or customizations as the string lights themselves. The dongle itself is also not very sensitive.
Twinkly Labs
April 13, 2026
Your comments are very valuable for us and will be shared with the team for future improvements. In the meantime, some more advanced routines (including timed actions) can be set up using voice assistants, which may help give you a bit more flexibility for now.
Thanks again for your support and input!

Michael Tomkins
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Total waste of money. This app is unable to detect their own hardware even when granted Bluetooth access and directly connected to the brand-new lights' own Wi-Fi Direct network. These are effectively just insanely overpriced preprogrammed LEDs with a frankly pathetic choice of only five color presets. I have LED light strands 2-3 times longer that have hundreds of presets for half the price of this junk. Also you need a microscope to read the manual. They'll be going straight back to the store.
Hey Michael, We’re sorry to hear this and are here to help. Please contact us via the Submit a Request form in the Help section of our site. Manuals are also available digitally with much better visibility under Manuals & Certifications in the same Help section.

Kelsey Watson
Hello, first off I want to say I absolutely love the Christmas Tree and your app. But I've ran into a couple pretty big problems this year. The first one is when I've downloaded a preset design/pattern that I really like I get a error message. It won't even let me try it out, and definitely won't let me download it. That is such a bummer too because y'all have added so many cool designs/patterns that my kids really like and then we go to check one out and Bam, error. The other problem I'm havis
8 people found this review helpful
Twinkly Labs
December 11, 2025
Hi Kelsey, thank you for your feedback! We remind you that for any technical questions or assistance, you can reach out directly to our Support team by filling out the “Submit a Request” form in the Help section on our website. Our team is available every day of the week and will be more than happy to help you resolve the issue.