
Kenny Yeh
App leaves a lot to be desired. I have the string lights and music dongle. I really wish there was a sleep timer for the lights so I could set it to turn off after X amount of minutes. you can set a schedule but pretty basic. You can't choose days. It's every day or nothing. Music interface is different than the string lights. It does not have as much functionality or customizations as the string lights themselves. The dongle itself is also not very sensitive.
Your comments are very valuable for us and will be shared with the team for future improvements. In the meantime, some more advanced routines (including timed actions) can be set up using voice assistants, which may help give you a bit more flexibility for now.
Thanks again for your support and input!

Paul
App has never been refined. Saved effects seem to appear randomly and disappear, and the process for setting up and saving effects for different seasons and occasions is not entirely clear. Once you figure out the right sequence of configurations, you eventually get the effects you want.
Thank you for your feedback regarding the app and effects.
To help you more effectively, we kindly ask that you contact us through the “Submit a Request” form in the Help section of Twinkly.com. This way, our support team can review your setup and provide guidance on saving and managing effects properly.
We look forward to assisting you

Ben Davis
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Works well enough, but the app is somewhat difficult to use. They're are good choices in the gallery, but there's no way to customize those without overriding the original. It would be helpful if there was a "copy" function. The 3D mapping instructions were initially confusing. They don't give you much instruction. Having said that after I figured it out (orange/red/green lights are clues of where to take more pics) the mapping worked pretty well.
7 people found this review helpful
Hi Ben! When you edit a preset effect, if you type on the Apply button, the system asks you if you want to save it as a copy 😉
As for the 3D mapping, you can eventually find additional useful tutorials in the Help Center on twinkly.com 😉