
Ice Vapor
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2024 UPDATE!!! This year app requests notifications permissions so they can push ads at you all season. Every time you open app it requests permission. Push notifications are not necessary and Ads in my notification panel is intrusive. being prompted at every launch is bad b/c I can't let my kids change the tree now. I like the tree and it's lasted 4 yrs now so 4 stars. But I'm still very disappointed at the 'enable notification' prompt.
6 people found this review helpful
Hi there, and thanks for your review!
Push notifications are sent only if authorized. If you don't want to receive them, simply deactivate them directly from your phone settings! Hope this helps, in case we're always available at twinkly.com, help, contact us!

Viscera
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Buggy app. Doesn't appear to function properly. Refuses to turn on even after having done all I could possibly think to do. But I appreciate Twinkly's app review stalker; tells me "make sure the lights and the phone are on the same WiFi network" VERY HELPFUL. Like yes thank you for telling me something I DEFINITELY wouldn't have thought to do to begin with. FIX YOUR APP. This is an on going issue! UPDATE #2 04/21/2025 not working
10 people found this review helpful
Hi! If some features aren’t working, the device might be offline (gray dots) or in remote mode (hollow green dot = limited features). Make sure it's on the same Wi-Fi as your phone (solid green dot). Still stuck? Contact us via "Submit a Request" in the Help section at twinkly.com.

Jonathan Perazzo
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WiFi receiver is weak. App needs work. 1) You can't access lights without being on the same network. 2) With permanent lighting, you need to be able to select specific bulbs in order to accent the home, the app makes selecting specific lights nearly impossible b/c you cant zoom in to a cluster of lights. 3) After saving a custom edit, you can't go back and edit again. 4) on string lights, setting the timer results in partial group failure. All these problems are well known, but no updates!
1 person found this review helpful
We're sorry to hear about your experience and appreciate your feedback! Please reach out to us by submitting a request in the Help section on twinkly.com. Our team will gladly assist you to address the issues and ensure you have the best experience with our product.