1.96K reviews
Content rating
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About this app

The TXU Energy app gives you faster and easier access to your account. Sign in with Touch/Face ID, pay your bill in a snap, keep tabs on your usage and more.

Do you have TXU Energy at home but don’t have a MyAccount? Create one today at txu.com/create. Questions? We’re here for you 24/7 at 1-800-818-6132. For more about the app, visit http://www.txu.com/mobileapp. For our Privacy Policy, visit txu.com/privacy.
Updated on
Apr 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.91K reviews
Emily Patton
May 8, 2024
I can never log in to this app. I've triple checked that my username and email are correct. Every time for over a month and a half now it just says "Something went wrong on our end. Try again later." And the actual website is equally useless because the Communication Preferences link goes to a dead page that just says "Looking for something?" I JUST WANT TO STOP THESE STUPID WEEKLY EMAILS!!!!!
1 person found this review helpful
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Krys Baxter-Ragsdale
January 14, 2024
The last "bug fixed" cause the app to repeatedly crash. Every time you get to where you log in an error message pops up station that the txu app is not responding giving you the option to close the app or wait. Once you select wait it appears over and over. I literally clicked wait over 20 times just to be able to pay my bill only to have to deal with it popping up again as soon as it went away. I've tried being on WiFi, mobile data, even uninstalling & reinstalling it. Still having this problem
48 people found this review helpful
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January 5, 2024
I am continuously getting "txu app is not responding" "wait or close app" messages popping up on my screen even though the app is otherwise functioning perfectly fine (except for the consistent pop up message). What is going on? I have uninstalled and reinstalled the app several times and made sure it was updated and it is still doing it. TXU please fix this issue. I am using a MOTO G phone with Android. Thanks in advance. Please hurry.
38 people found this review helpful
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What's new

We regularly update the TXU Energy Mobile app with enhancements and bug fixes to improve your experience. This version of the app includes user interface updates.