TXU Energy

Name: TXU Energy
Availability: InStock
Rating: 2.938325881958008 (2281 reviews)
Author: TXU Energy Retail Company LLC

TXU Energy Retail Company LLC

2.9

2.28K reviews

500K+

Downloads

Everyone

About this app

The TXU Energy app gives you faster and easier access to your account so you can see your usage and bill anytime. Sign in with Touch/Face ID, see how the weather affects your usage, view monthly savings on select plans, renew your plan, move your service to a new address, pay your bill in a snap and more.

To create your online account so you can sign into the app, visit txu.com/create. For help, visit txu.com/help/support. For our Privacy Policy, visit txu.com/privacy.

Updated on

Dec 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.8

2.23K reviews

Cat Logic

March 3, 2021

This app is useful. I like being able to compare my energy usage between months, days and even hours; seeing which appliances are using how much energy (who knew the hot water heater is only second to the heat on the winter?) The two things I don't like is that many words are cut in half b/c of the text size. Most important is the old version showed the price of natural gas - current, last month and projected - and this one doesn't. I pay based on natural gas price so this info is crucial.

18 people found this review helpful

TXU Energy Retail Company LLC

March 4, 2021

Thanks for the feedback and 5 stars Cat! Always working to improve the app and will keep this in consideration.

Emily Patton

May 8, 2024

I can never log in to this app. I've triple checked that my username and email are correct. Every time for over a month and a half now it just says "Something went wrong on our end. Try again later." And the actual website is equally useless because the Communication Preferences link goes to a dead page that just says "Looking for something?" I JUST WANT TO STOP THESE STUPID WEEKLY EMAILS!!!!!

76 people found this review helpful

Dustin Sims

December 30, 2021

Two stars simply because anybody can make an app for people to go on to send them money. But some people, like myself, download an app for the ease of access. If I have to make a new password everytime I log in, I'm not going to have a good, simple experience. Please fix app to already know when my device logs on that it is indeed me. No password required beyond initial download or new device. Please. BTW couldn't be happier with my electric services. Just want to pay bill hassle free.

20 people found this review helpful

TXU Energy Retail Company LLC

June 27, 2022

Hi Dustin. We appreciate you sharing your experience and letting us know how we can improve . We recently published an update to our TXU Energy app and we would like to know if that resolved your issues. You can always reach out to us at 877.472.2898 with additional feedback.