3.4
2.4K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

The TXU Energy app gives you faster and easier access to your account so you can see your usage and bill anytime. Sign in with Touch/Face ID, see how the weather affects your usage, view monthly savings on select plans, renew your plan, move your service to a new address, pay your bill in a snap and more.

To create your online account so you can sign into the app, visit txu.com/create. For help, visit txu.com/help/support. For our Privacy Policy, visit txu.com/privacy.
Updated on
Jul 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
2.35K reviews
Jason R
June 16, 2026
I went to pay my bill through the app. After logging in, I clicked on "make a payment", it then takes me to the pay my bill page but everything on the page disappears except the total amount that's due. There's nothing else to click on. I had to go to the website and pay my bill from there.
2 people found this review helpful
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Cat Logic
March 3, 2021
This app is useful. I like being able to compare my energy usage between months, days and even hours; seeing which appliances are using how much energy (who knew the hot water heater is only second to the heat on the winter?) The two things I don't like is that many words are cut in half b/c of the text size. Most important is the old version showed the price of natural gas - current, last month and projected - and this one doesn't. I pay based on natural gas price so this info is crucial.
25 people found this review helpful
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TXU Energy Retail Company LLC
March 4, 2021
Thanks for the feedback and 5 stars Cat! Always working to improve the app and will keep this in consideration.
Dustin Sims
December 30, 2021
Two stars simply because anybody can make an app for people to go on to send them money. But some people, like myself, download an app for the ease of access. If I have to make a new password everytime I log in, I'm not going to have a good, simple experience. Please fix app to already know when my device logs on that it is indeed me. No password required beyond initial download or new device. Please. BTW couldn't be happier with my electric services. Just want to pay bill hassle free.
23 people found this review helpful
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TXU Energy Retail Company LLC
June 27, 2022
Hi Dustin. We appreciate you sharing your experience and letting us know how we can improve . We recently published an update to our TXU Energy app and we would like to know if that resolved your issues. You can always reach out to us at 877.472.2898 with additional feedback.

What’s new

Now you can refer friends to TXU Energy right from the app! Simply tap “Refer Your Friends” in the menu and share your unique link. For every friend who signs up using your link, you’ll earn a $50 bill credit.
Content rating
Everyone
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App support

About the developer
Vistra Corp.
andy.allison@txu.com
6555 Sierra Dr Irving, TX 75039-2479 United States
+1 724-255-0510