3.7
1.41K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

The TXU Energy app gives you faster and easier access to your account. Sign in with Touch/Face ID, pay your bill in a snap, keep tabs on your usage and more.

Do you have TXU Energy at home but don’t have a MyAccount? Create one today at txu.com/create. Questions? We’re here for you 24/7 at 1-800-818-6132. For more about the app, visit http://www.txu.com/mobileapp. For our Privacy Policy, visit txu.com/privacy.
Updated on
Aug 4, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.7
1.41K reviews
Mary Talford
August 14, 2022
This app does not work with my Samsung Galaxy Note 8, because my phone is 6 years old since it came on the market. I have had our for 3 years and I'm not upgrading it anytime soon because it works great with all my other apps. Only txu has issues and i cannot access my account anymore. I have had txu since 2007 and will probably change providers soon because of this problem. This problem was told to me by a technician when I called to complain that I was not able to pay or view my statements
1 person found this review helpful
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TXU Energy Retail Company LLC
July 31, 2019
Hi Mary, We suffered a glitch but it is now fixed. Be sure to update to the latest version (3.3.0) and re-login. Let our customer care team know at +18774722898 if you continue to face problems.
A Google user
October 2, 2018
Okay so there are a lot of things I do like about this app. It has a much more up to date look to it and does not take long to open. It has also made it really easy to keep track of energy usage and compare bills. The reason I have given it a 2 star review is that the info either doesn't load quickly or the app freezes and I have to close it. This app has the potential to be really great but until the loading issues inside the app are fixed it's barely usable.
37 people found this review helpful
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TXU Energy Retail Company LLC
October 8, 2018
Thanks for your feedback. I’m sorry you’re having trouble with the app. A fix is in the works and should be ready soon.
A Google user
October 2, 2018
I mainly use the app as an easy way to pay my bill and view my usage. It does both of those much easier than the old one, it's the first thing you see. It fits my needs better and has a sleek modern UI compared to the old one. The addition of Touch ID is great as well, Much easier to quickly log in, pay my bill, and move on with my day.
27 people found this review helpful
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What's new

We regularly update the TXU Energy Mobile app with enhancements and bug fixes to improve your experience. This version of the app includes user interface updates.