UBSIDI Call Center

UBSIDI

About this app

Seamless Restaurant Management. One Powerful App.
Run your restaurant, cafe, or bar with ease using Ubsidi—an all-in-one platform for point of sale, order management, reservations, staff management, and VoIP call ordering.
Features

VoIP Call Ordering: Receive customer orders through VoIP calls. Call center staff can answer the call, create the order instantly, and send it directly to the restaurant for processing.
Order & Table Management: Manage dine-in, takeaway, delivery, and call-in orders while assigning tables quickly and efficiently.
Reservation Handling: Manage bookings in one place, prevent double bookings, and keep your floor plan organized.
Sales & Reporting at Your Fingertips: Track daily sales, monitor shift performance, and identify your best-selling items.
Staff & Role Management: Assign roles such as server, cashier, manager, and call center agent, monitor staff activity, and simplify payroll preparation.
Intuitive Interface: Easy to learn and simple to use, helping your team become productive quickly.
Dedicated Support: Our support team is always available to help keep your business running smoothly.
Who Is It For?

Restaurants, cafes, bars, and food service businesses looking for a reliable all-in-one POS and order management solution.
Businesses that handle customer orders over the phone and want to streamline call center operations.
Owners who need complete control over sales, orders, staff, and business performance from a single platform.
Managers who want real-time insights into operations, sales trends, and team performance.
Keep It Growing
Whether you're expanding to multiple locations, adding delivery services, or managing a centralized call center, Ubsidi grows with your business—making it easy to manage every order, from in-store purchases to VoIP call orders, all from one powerful platform.