udaan: B2B for Retailers

Udaan.com

About this app

udaan was founded in 2016 with a vision to transform the trade ecosystem and empower small businesses by leveraging technology. As India's largest eB2B platform, udaan operates across diverse categories including FMCG, Staples, Fruits & Vegetables, and Pharma.

With an extensive network of retailers nationwide, thousands of suppliers, and leading national and regional brands on the platform, udaan enables efficient supply chain and logistics operations driven by technology and focused on B2B trade.

With an objective to enhance efficiency and drive profitable growth, udaan is implementing its Micro-Market strategy in various clusters across the country. This initiative aims to build operational density and cater to unique needs of each market with strong emphasis on delivering exceptional customer experience.

udaan enables financial products & services to small businesses, manufacturers, and retailers through udaanCapital - a fintech focused on addressing the working capital requirements.

udaan is headquartered in Bengaluru with offices in all metros and major cities across India.

Download the udaan app now to grow your business!
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Ratings and reviews

This app is a total waste of time actually I think they don't want customers. They hold customers in the name of verification of their business proof which is not going to happen after 15 days of submission.Don't download the app I am very disappointed with the app.

Very Bad Product Quality and Poor Customer Service I ordered this product, but it arrived damaged and had a very bad smell, with worms inside. I immediately raised a complaint and shared all the necessary photos and videos as proof. However, the customer care representative did not provide proper support and claimed that the product was not damaged. Despite providing clear evidence, my return request was rejected.

Pathetic service and completely wasted money and time! ​I ordered 10 veg noodles but received egg noodles instead. I raised a complaint on the same day. Customer support strictly advised me not to consume the food and not to keep it in the fridge, promising a pickup within 2 days.​After 10 days of continuous follow-ups from my end, they refused to accept the return because the food had spoiled—even though it spoiled purely because of their delay and instructions! ​Terrible customer support.

What’s new

✨ Faster app launch and a smoother overall experience.

🚀 Fresh performance and reliability upgrades across the app for a more polished feel.

🔒 Stronger security and stability improvements behind the scenes for a safer experience.

Bug Fixes.