Underchat helps teams organize and accelerate real-time customer service.
With it, your operation centralizes conversations through WhatsApp, tracks queues, distributes service requests, and maintains a history to continue contact with each client.
Key features:
- Real-time conversations with continuous updates
- Organization by queues and service status
- Sending and receiving text messages, audio, and files
- Location sharing when necessary
- Notifications for new events and messages
- Search and manage conversations for greater team productivity
The app was designed for customer service routines that demand speed, clarity, and collaboration.