
Rick Kader
This app used to work, but now I can't even get past biometrics. I can't check my balances or see transfers. At least I used to get an email when money entered the account. We'll that's gone, now I have to drive to an atm to check my balance. This is ridiculous, Please undo whatever it is you guys did that apparently locked a lot of people out of their app, not just me, according to the feedback people are writing. Please fix ASAP. It's become extremely inconvenient when traveling.
26 people found this review helpful

Rabi Shrestha
This app is barebones, the services are non-existent, and customer service is absolutely useless. You would have an easier time talking to a brick wall. I tried to order a check through the app I was forwarded to an automated machine, which forwarded me to an external number, put me on hold for an hour and then proceeded to hang up. tried to call again and get a call back but the call back also put me on hold for an hour. Avoid at all costs
20 people found this review helpful

Eulas D. Thomas, Jr.
Your mobile deposit app has been having issues for months now and has yet to be resolved. When you try to take a picture it closes prior to you being able to line up the check. This is the same issue I've called in about and the rep informed me that their is no issues with the app. I deleted the app and reinstalled it 3 times and still have the same issue. If you are not going to fix it please let your members know as they can seek other banking solutions where they can actually deposit checks.
21 people found this review helpful