This is obviously a reboot of the old app. It looks a lot more professional, but still does little. WMCA need to make up their mind whether this is a simple 'portable collector' which can update any old Swift Card, or whether it is tied to a particular account. I hope it's the latter, and that this new app is a replatforming to allow more comprehensive stuff to be added later. I'd like to see proper integration with m Tickets, and some form of automatic DaySaver capping. It would be good to have the app work /as/ a Swift Card in itself, with the phone essentially cloning the card. Compared with TfL Oyster, Swift looks decidely pauvre. Also, can we have an option to not have the app invoke itself when a card is brought near. I only want it to run when I tell it to, not sit listening in the background for any old NFC card to wake it up.
Angry. I topped up my card a week ago. Then for half a week I'm trying to top up my card and nothing. I ended up having to pay busfair for a week until I called a hotel one number. They then told me to download the new app. How the hell are e to know there was a new app different to the old one. Then when I downloaded this version this one don't work. At all either. I haven't got the time to keep travelling to the nearest town to use the reader. If I could give this app no stars. I would.
Didn't even know this new app was coming into play until just now. Topping up my card as usual and then it not loading from phone to card through NFC. Would have been great to be told I needed to download a new app. For what?
Be much more useful if it let me use my phone instead of card. One less thing to carry around, lose or break. Get your act together folks!
I'm absolutely amazed with the customer service. I had a problem updating the card because my phone wasn't bough from the UK. Wrote to them and in two days they managed to add this feature to the app before releasing the new upgrade so I can now update my card properly. Bravo!
The most irritating thing ever. I used it once and since then I've been having problems with my card. The app came out and they didn't even tell the people that use this service. So I was literally out miles away from my house stranded that day. I eventually managed to top up £10 used the majority of it in a week and went to top up again and they're telling me I still haven't collected the £10 I already used on my card. Emailed and everything and it's been almost 2 weeks of back and forth and no-one can fix it they just want to send me a new card with auto Top up which I dont even want my card to do and since then I've heard nothing. Having to withdraw money and pay the extra for busfair since I only use the bus once a day 5 days a week. Annoying.
Minor bug fixes
Best app for PNR Status, Train Status, Indian Rail info & Online Travel Bookings