
Josh Fedman
When it work, it's OK. Unfortunately, it doesn't work very often. If I've not connected to the lock for a few hours, it can take up to a minute to connect, but after that it's pretty quick. At that point though, just getting your keys out is way faster. It also constantly logged me out of the app, which made it take even longer. As long as this is the app you have to use, don't bother with Kevo products.
15 people found this review helpful
UniKey Technologies
July 30, 2020
We apologize for the issues you have experienced. Please update your app to version 2.8.1 at your earliest convenience. We hope these new updates will ensure the app is running smoothly for you, and that you would update your review after verifying the functionality. Thank you so much for being a valued Kevo user.

A Google user
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(Update: started working after app update several weeks after Android 10) It doesn't work after updating to Android 10. Do not get this lock until this is fixed or you will not be able to get through whatever door it is attached to without a key (literally the reason I didn't go with a medeco lock that has drilling resistance). If you just bought a kevo, return it for something else. Maybe an August combined with another lock. Just check that whatever you get actually works with Android 10.
3 people found this review helpful
UniKey Technologies
October 9, 2019
We do apologize for the inconvenience. If you update your Android app to version 2.6 at your earliest convenience, you should see these issues go away. We hope these new updates will ensure the application is running smoothly for you, and that you would update your review after verifying the functionality. Thank you so much for being a Kevo user.

GINA Ottavio
I have had countless problems with this system and even had a new one installed from the builder on my new home. It drains batteries out immediately. I just bought rechargeable batteries and I can't even download the app from the play store at this point! the app when it was on my phone was saying I needed to update software and it would not allow me to connect to update software. The issues with this system have been endless!
3 people found this review helpful
UniKey Technologies
March 4, 2021
Please email us at support@unikey.com with the description of your issue. We are confident we can help you with your issues. Please reach out to us so we can assist you. Thank you so much for being a valued Kevo user.