UniTel Voice

31 reviews
Content rating
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About this app

Turn your smartphone into your office phone with the UniTel Voice mobile app.

This app allows UniTel Voice customers to connect their smartphone to their business phone system so they can:

* Separate personal calls from business calls

* Answer calls on your business line

* Make calls showing your business number

* Call fellow employees on their extension

* Transfer callers to fellow employees

* Check business voicemail messages

* View contacts, call logs & history

* Send & receive fax messages

* Use 3-way conference calling

* Manage your phone system’s features


1. How do I log in to this app?

To log in to this app you need to first create your own employee extension and then use your employee extension’s login credentials to sign in to this app. This app is designed to sync with your personal employee extension. So for that reason, the admin-level username and password you created at signup will not work as your app login.

2. How do I ensure high call quality using this app?

For the best experience, we recommend using a strong wifi connection. This mobile app uses your local wifi to make and receive calls. If wifi isn’t available this app will run off your cellular data. But like all VoIP technologies, if you have a weak wifi connection or a poor data signal, it can affect your call quality.

3. Is the UniTel Voice app free?

This app is free to UniTel Voice customers and is included with all of our business phone system plans.

4. Do I have to use the UniTel Voice mobile app?

No. UniTel Voice can forward calls to any phone number, or phone (even landlines and old school cell phones). We also offer the UniTel Voice Office plan that allows you to connect a softphone or IP-phone (physical desk phone).

5. How does the is app help?

This app allows you to run your business from anywhere. It provides you with full access to your business phone system and it virtually turns your personal smartphone into your office phone with all the professional features you would expect from a physical desk phone.

6. Can everyone on my team use this app?

Yes, every person who has their own employee extension can access and use the mobile app to manage their business calls. With UniTel Voice, users and employee extensions are one-in-the-same.
Updated on
Jan 10, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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31 reviews
Kartrina Riefler
March 19, 2020
Glitchy app. Messages screen constantly "fails to load". I have uninstalled and reinstalled the app several times. This is really aggravating. Calls are sometimes garbled and for some reason there seems to be a conflict with my watch in that it constantly switches calls automatically to my watch and will not allow me to switch it back. This is new since last update.
7 people found this review helpful
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Bethany Hornbeck
July 20, 2021
Lots of call dropping if I get too far from wifi. Can't go on the porch to talk; doesn't switch to mobile data. This is frustrating. Others, cost is highly competitive. Customization is good. Vanity phone numbers available. Not planning to change providers at this time.
2 people found this review helpful
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Patrick Mazzocco
August 27, 2020
The app is very easy to use. Call quality is excellent with wifi. I also like how I can access my online account within the app itself without having to login from my desktop computer. On the rare occasions when I've needed assistance, UniTel Voice’s support is very helpful and responsive.
3 people found this review helpful
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