
Adam Carlile
Seconding others are saying - I keep getting stuck on the login screen. I enter the correct details, correct username and password (even tried incorrect ones to verify that wasn't the issue) and it just loops back around to login. I've tried restarting my phone, uninstalling and reinstalling, clearing my cache. Tried switching networks... Nothing works. I rated it 2 stars because once you do get into it, it's actually pretty decent. But if we can't use it, it's pointless.
2 people found this review helpful

Savannah Reeves-Murray
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I can only log in very randomly if I'm lucky. most times of the day I will be stuck on loading on both app and web, and none of the FAQs mention it at all. "help with logging in" is just how to get your details. Edit: I've tried everything the replies in reviews have said to try and nothing changes, but clearly a lot of people experience the same issue. Doesn't work for me on several devices, app, browser, cache clear, turn off, uninstall etc
1 person found this review helpful