![](https://play-lh.googleusercontent.com/a/ACg8ocLULcrFTfvFZWqcr_H-kH7qZm5j6JeUjpqM2uM7Ao4ZwwcJ2w=s32-mo)
Lisa Frazer
Will not let me create a password. Must have at least one upper case (check), one lower case (check), digit (check) and special character (check), plus be at least 8 characters long (check). I more than complied with their requirements. Just will not allow me to create an account.
13 people found this review helpful
Universal Property
August 3, 2021
Thank you for your valuable feedback. It looks like you successfully enrolled via our website which helped us to successfully identify and correct an issue with the password characters.
![](https://play-lh.googleusercontent.com/a/ACg8ocJlveMD4N9fvxBvx2OGv7oYCWCBKXoVNIAC08IeLIyXMXiORQ=s32-mo)
Nicholas Soash
As soon as it begins to sign me in the app crashes and closes every time. I've tried reinstalling it and running diagnostics and neither has helped. Certainly not ready for android maybe it works better on PC or apple...
7 people found this review helpful
Universal Property
December 29, 2021
Thank you for your feedback. As we strive to improve the user experience, our team investigated your issue. We confirmed the login module is working and no crash was reported in our development console. Unfortunately, we were unable to recreate this error which means it may have been a device error. If this issue persists, please let us know.
![](https://play-lh.googleusercontent.com/a-/ALV-UjU5v2-Grhca9wESP_Fyw7o2JdqkXxXK1HgoH8i5Mu6sYadu49zO4g=s32)
Jordan Perdue
I tried submitting a claim, and during the documents uploading the "sign-in session" kicked me out due to inactivity. Also, if you're in the middle of a claim, and want to go back and add something, it erases everything and makes you start from the beginning
18 people found this review helpful