Unnati Pro - Service App

Unnati Enterprise

About this app

Unnati Pro - Your Complete Water Purifier Service Management Solution

Unnati Pro is a comprehensive customer application designed to help you manage all your water purifier products, service requests, and maintenance schedules in one convenient place. Stay connected with your service provider and ensure your water purification systems are always running smoothly.

KEY FEATURES:

📦 Product Management
• Register and manage all your water purifier products
• View product details, warranty information, and service history
• Track product locations and installation addresses
• Upload product images and documentation

🔧 Service Requests
• Schedule regular maintenance and servicing
• Track service request status in real-time
• View assigned technician details and contact information
• Reschedule service appointments as needed
• Receive service reminders and notifications

⚠️ Complaint Management
• Report product issues instantly
• Track complaint resolution progress
• Communicate directly with service technicians
• Get updates on repair status

📊 Request Tracking
• View all service and complaint requests in one place
• Filter by status: Pending, In Progress, Completed, Invoiced
• Access complete service history
• Download and view invoices

👨‍🔧 Technician Information
• View assigned technician profiles
• Access contact details for direct communication
• Track technician arrival and service completion

🔔 Smart Notifications
• Get real-time updates on service requests
• Receive technician assignment notifications
• Service due reminders
• Complaint status updates

⭐ Rate & Review
• Rate your service experience
• Provide feedback on technician performance
• Help improve service quality

📄 Invoice Management
• View detailed service invoices
• Download invoices as PDF
• Track billing and payment information

🌍 Multi-Language Support
• Available in English and Gujarati
• Easy language switching
• Localized content for better understanding


BENEFITS:

✓ Save Time: No more phone calls - request service with a tap
✓ Stay Informed: Real-time updates on all your service requests
✓ Complete History: Access all past services and maintenance records
✓ Easy Communication: Direct contact with assigned technicians
✓ Paperless: Digital invoices and documentation
✓ Convenient: 24/7 access to your product information
✓ Reliable: Secure data storage and user authentication

WHO IS IT FOR?

Unnati Pro is perfect for:
• Homeowners with water purifier systems
• Businesses using commercial water purification equipment
• Anyone who wants hassle-free service management
• Customers of Unnati Enterprise service network

ABOUT UNNATI ENTERPRISE:

Unnati Pro is the official customer app for Unnati Enterprise's water purifier service network. Our app ensures seamless communication between customers and service providers, making maintenance and support effortless.

SECURITY & PRIVACY:

• Secure authentication system
• Protected personal information
• Safe payment and billing data
• Privacy-compliant operations

Download Unnati Pro today and experience hassle-free water purifier service management!