UpBuoy: Pool Service Software

UpBuoy

About this app

UpBuoy is the all-in-one platform for pool service professionals. Manage your entire business from your phone — route scheduling, service completion, customer management, invoicing, and more.

ROUTE MANAGEMENT
• View and manage daily service routes
• Optimized stop ordering with map integration
• Track service progress throughout the day

SERVICE COMPLETION
• Record water chemistry readings (pH, chlorine, alkalinity, and more)
• Log chemical dosages with auto-calculated amounts
• Complete equipment and cleaning checklists
• Capture service photos
• Built-in service timer
• LSI (Langelier Saturation Index) calculator

CUSTOMER MANAGEMENT
• Full customer profiles with contact info and service history
• Pool and equipment details per location
• Quick-access phone, text, and map buttons
• Customer status tracking (active/inactive)

BILLING & INVOICING
• Create and send invoices with line items
• Generate quotes for new work
• Record payments (card, ACH, cash, check, Venmo)
• Stripe integration for online payments
• Track payment status and history

WORK ORDERS
• Create and assign work orders
• Set priority, due dates, and time windows
• Track completion status

TEAM MANAGEMENT
• Invite team members
• Assign technicians to routes and stops

SETTINGS & CUSTOMIZATION
• Manage chemical inventory and settings
• Customize service checklists
• Configure email notifications

UpBuoy helps pool service companies save time, reduce errors, and grow their business. Whether you're a solo operator or managing a team, UpBuoy keeps everything organized in one place.

What’s new

Team member permissions now apply throughout the app. Admins can control what each technician sees — customers, contact details, pricing, and billing — from Settings → Users & Permissions on the web dashboard. Team members see only what they've been granted access to.

• Customer access can be turned off per team member
• Phone numbers and email addresses can be hidden
• Service pricing and billing details can be limited to authorized users