Urban Plates

Urban Plates

About this app

Our app makes ordering simple so real food at an honest price is just a click away. Everybody deserves to eat clean, craveable food made from quality ingredients.

App Features:
EASY ordering and payment
FASTEST way to order pick-up, curbside, dine-in, or delivery orders
SKIP the line when ordering in-restaurant with the app
SAVE previous orders for quick reordering
EXPLORE and sort menu items

Ratings and reviews

Decent food, price could be a bit better, but it's good for what it is. 2 stars for the app and experience. Zero customer service every time I pick it up, as if they're doing me a favor being there. The app doesn't notify or sync with desktop orders. Orders are BURIED in the app, mixed up, and no date. I have to manually check every week. It's pitiful how poor the experience is. As soon as there's a nearby replacement in OC, I'll swap. Corporate, CUSTOMER SERVICE MEANS EVERYTHING these days.

Terrible app! Everytime I order using the app,I run into a problem of some sort. My last order of 3 plates only accounted for 2 of the 3 plates I added to my cart. Upon arrival for pickup, my one plate was just not included. Yes, if you ask, I most certainly added it to my cart! I saw it get added! The stupid app just removed it and I didn't notice when praying. The app has glitches other times a well and there used to be a place where you indicate an allergy, but that's no longer available!

Android app is especially terrible now. Going to cancel plate pass due to never ordering or going anymore one of the top reasons it never shows the Brussels sprouts as a side anymore despite when calling locations they always have available. App is slow, frustrating, and out of date. Definitely losing a chunk of business from people like us.

What’s new

- A refreshed, modern look across the entire ordering flow
- More intuitive navigation and item customization
- Performance improvements