
Hamda Harasivy
Great idea, poor execution. The app is clunky; even if you are in a station it will only allow you to pause the trip and not end it (then it will in the in-app wallet charge you over 100 PLN for your inactive bike! Luckilly it does not take it right away from your bank account and I will thus ignore it). We had fun with the bike, but Mevo should be taken from the equation as they hardly provide any value to the customer!

Степан Покладов
First, thanks for awesome service! Second - do you really want to take my money? Every time I have to top up my wallet, I have to remember where that top up button is. And on the Payment Methods page only two buttons are highlighted - Remove Card and Disable Wallet. Change Card and Top Up are just plain text white on red (maybe an artifact of dark theme). You just cannot see it clearly) But Pay as you go banner is big and quite useless for this type of subscription, it could serve as topup butto

Heydar M
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Great app! I really enjoyed using the electric bikes. I only encountered 2 problems: 1. Sometimes I have come across an e-bike that does not automatically accelerate while riding. 2. There is no way to lock the bike and pause the ride without stopping it completely. I parked my bike without locking it, went into the store for 5 minutes and someone drove off with my bike. Now I can't finish my ride and can't get a new one.
5 people found this review helpful
Urban Sharing
October 7, 2023
Thank you for the kind words ❤️ In both cases please contact customer support as it is their work to help or register issues with the bikes hardware (cannot be fixed by mobile app developers). Pausing function is temporarily disabled: https://rowermevo.pl/news. Let us know if the latest app version is better for you 🙏