Urbvan - Commutes App

3.9
15.4K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Book rides in shared vans from the Urbvan app.
Find the routes you use on a daily basis and secure a seat in safe and optimized vans.
Start traveling:

- Download the app.
- Select the route and schedule.
- Reserve your ticket.
- Enjoy your trip.

Travel with all the amenities you need, including:

- WIFI.
- Electric connections.
- Ecologically responsible.
- Polycarbonate spacers inside the van.
- Disinfection of vans endorsed by COFEPRIS.
- Temperature check on boarding.
- Access to disinfectant during your journey.

And with Urbvan RED you can travel in the safest way:

- 25% off on all of your trips.
- Private van rental at a discount.
- Access to free medical consultation from the app.

Urbvan is the best way to commute comfortably and safely in the city and always reach your destination on time and with peace of mind.

Need help? Send us an email to hola@urbvan.com and we'll gladly help you.

Download the app and let Urbvan move you.
* Service only available in Mexico.
Updated on
Jun 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
15.3K reviews
A Google user
June 18, 2019
The functionality of this app has improved significantly over the past few months, although you still get the occasional bug. When it works correctly, the user experience is great. If you are close to the pickup/drop-off stops, it is almost as fast as Uber and much cheaper. Drivers are kind, although they could drive a bit more cautiously. Internet on the vans can be intermittent. Seats aren't bad, but could be a bit more spacious. This has become my go-to option when I have to visit Santa Fe.
9 people found this review helpful
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Urbvan
May 23, 2019
Hola, Daniel Agradecemos tus comentarios, se han resuelto los problemas con el app y nos ayudarías actualizando esta para una mejor experiencia. Esperamos seguir viéndote abordo. Saludos.
Diego Garcia
January 25, 2022
The app is fine, the service is not reliable. They work on a tight schedule. If the driver is delayed he doesn't pick up the passengers, and reports no show, obviously no return policy for no shows.
9 people found this review helpful
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Urbvan
January 26, 2022
Lamentamos mucho ver esta calificación y queremos entender qué sucedió. Nuestro trabajo es brindarte un servicio de calidad y que puedas mejorar esa percepción. Escríbenos al Chat de la App. 😊📲
A Google user
September 20, 2018
First time review from santa fe to mixcoac: Easy enough to find the stop, bus locations appears in the app, arrived 6 mins late. Friendly driver. Van smelled too much of smoke inside. All curtains closed, good if you want to sleep but very bumpy ride and very hot, even with just two passengers. No WiFi, power sockets two per row, no fold out table. Overhead storage on one side. Good music but may not be to everyone's taste. Uber cost $150 to destination, Urbvan $45 back plus 30 mins walking. Overall decent value for money but service can be improved.
6 people found this review helpful
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Urbvan
September 27, 2018
Hola Larry, Muchas gracias por tu amplio comentario. El feedback nos ayuda a mejorar el servicio así que lo checaremos asap. sí tienes más mejoras que compartirnos puedes hacerlo a hola@urbvan.com

What’s new

This version will contain the following:

- Bug fixes

App support

Phone number
+525586183830
About the developer
Commute Technologies, S.A.P.I. de C.V.
tec@urbvan.com
Rio Lerma No.4, Piso 4, Int. B Cuauhtémoc 06500 Ciudad de México, CDMX Mexico
+52 55 8645 9961

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