Urbvan - Commutes App

14K reviews
Content rating
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About this app

Book rides in shared vans from the Urbvan app.
Find the routes you use on a daily basis and secure a seat in safe and optimized vans.
Start traveling:

- Download the app.
- Select the route and schedule.
- Reserve your ticket.
- Enjoy your trip.

Travel with all the amenities you need, including:

- Electric connections.
- Ecologically responsible.
- Polycarbonate spacers inside the van.
- Disinfection of vans endorsed by COFEPRIS.
- Temperature check on boarding.
- Access to disinfectant during your journey.

And with Urbvan RED you can travel in the safest way:

- 25% off on all of your trips.
- Private van rental at a discount.
- Access to free medical consultation from the app.

Urbvan is the best way to commute comfortably and safely in the city and always reach your destination on time and with peace of mind.

Need help? Send us an email to hola@urbvan.com and we'll gladly help you.

Download the app and let Urbvan move you.
* Service only available in Mexico.
Updated on
Jul 19, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

14K reviews
A Google user
June 18, 2019
The functionality of this app has improved significantly over the past few months, although you still get the occasional bug. When it works correctly, the user experience is great. If you are close to the pickup/drop-off stops, it is almost as fast as Uber and much cheaper. Drivers are kind, although they could drive a bit more cautiously. Internet on the vans can be intermittent. Seats aren't bad, but could be a bit more spacious. This has become my go-to option when I have to visit Santa Fe.
8 people found this review helpful
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May 23, 2019
Hola, Daniel Agradecemos tus comentarios, se han resuelto los problemas con el app y nos ayudarías actualizando esta para una mejor experiencia. Esperamos seguir viéndote abordo. Saludos.
Diego Garcia
January 25, 2022
The app is fine, the service is not reliable. They work on a tight schedule. If the driver is delayed he doesn't pick up the passengers, and reports no show, obviously no return policy for no shows.
7 people found this review helpful
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January 26, 2022
Lamentamos mucho ver esta calificación y queremos entender qué sucedió. Nuestro trabajo es brindarte un servicio de calidad y que puedas mejorar esa percepción. Escríbenos al Chat de la App. 😊📲
Arnold Bustillo
July 20, 2022
I cannot tell where the stops are. For example, one stop is named Plaza San Marcos II - but I do not know what city that is in. Is that in Acapulco? CDMX? I have to select the stop in order to see it on the map, and when I see it is nowhere near to where I want to be, I have to make another guess with another stop, one by one. What am I missing? I wish I could see all stops in the country, then select from the available stops my desired start and end points.
2 people found this review helpful
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July 20, 2022
¿Qué sucedió? 🥺 Queremos escucharte y entender qué te hizo tomar esta decisión. Nu nuestra misión es que vivas una experiencia única e inolvidable. Escríbenos al Chat de la App. 😊📲

What's new

We are working to improve the user experience in our app. Discover what’s new in this latest update:

-New special promotions and new routs information
-UI Improvements

Expect new features soon!