Userfeel

Userfeel Ltd

About this app

Userfeel.com provides remote usability testing on desktop, mobiles and tablet. This app is used by the testers in order to record the usability test.

Usability testing is the easiest way to increase your website's performance. It lets you see your website with your users' eyes. Studies by the Norman Nielsen group show that investing 10% of your development budget on usability testing increases conversions by 83%.

If you want to do usability testing on your website or app, visit https://www.userfeel.com.

If you want to become a tester and get paid for testing websites and apps, visit https://www.userfeel.com and sign up as a tester.

Userfeel.com provides not only the platform and the apps for usability testing, but a huge panel of thousands of multilingual testers from all over the world as well.

The app records the tester's screen and voice as he performs the test and uploads the generated video back to the userfeel.com server.

⚠️ APP PERMISSIONS:
Our app requires a few special permissions to function properly. Each permission we request is essential to protect your privacy and enhance your overall experience. Here are some of the permissions and the reason we need them:
Screen capture permission: Is needed to capture your screen ONLY during a test. This permission is granted every time before sharing your screen.
Microphone access permission: Is needed to capture your speaking during the test. This permission can be granted once, or per testing bases. In newer versions of Android you can ensure we ONLY use the microphone during a recording.
File Access permission: Is needed to store the audio/video recording and if the automatic upload fails you can easily access the files manually and send them back to us. Some other apps only write to the Media folder, but we need to send back the file and upload it, that is why we also need the read access. Otherwise you have to manually upload the recorded file after each test.
Phone and contact permissions: are required to automatically pause the audio/video capture to protect your privacy. If we don't have permission to phone/contacts we won't be able to stop the recording if someone call you.

🔒 Security Compliance
Userfeel Ltd is compliant to the ISO/IEC 27001:2022 and SOC 2 Type 2 standards regarding security of information.

Userfeel sets your privacy and the security of your data in the highest priority and complies fully with applicable Greek data protection law 2472/97 as well as with the European General Data Protection (GDPR) Privacy Policy and is committed to their full implementation taking into account the adoption of appropriate technical and administrative measures.

Please ready our Privacy & Security Policy page here:
https://www.userfeel.com/privacy

Ratings and reviews

The app design has not much, only 1 page for "available test" + 1 button to log out. - I would like to be able to see the status of the studies I completed (pending, rejected, paid). I have no way to contact you after my test is done, I can't even give a the reference # of the study. - The app also shall have a "help" button to contact customer service. - I sent an email to the customer service, didn't get any answer. - Only 1 test available in 2 weeks: too few. Is it legit app or what?

I've done a few tests for these great guys & it's been a lot of fun. It's a great way to earn a few extra bucks (of course, I wish I got them more frequently). They have excellent customer service too. I had a problem with the mobile app, reported it & they got it fixed quickly.

At first I received tests but as soon as there was an issue with the app I stopped getting invites. I tried asking for their help but they just said to delete and reinstall the app. It's working now but I haven't received anything for over 2 years.

What’s new

Added consent to TOC and Privacy popup.