Dot Assist

Usersdot AI

About this app

Dot Assist is an AI customer representative. Powered by artificial intelligence, this application instantly answers marketplace customer questions 24/7, boosting both customer experience and sales. By learning your brand's tone and products, it generates custom responses for every single question. Dot Assist has no working hours; it continuously provides answers, including weekends and holidays!

Dot Assist learns from marketplace product descriptions, product names, features, past Q&As, and any operational information you add. It continuously improves by learning from this data, delivering better responses every time. The more information you provide, the better its answering performance becomes!

**What does Dot Assist offer you?**

* **Answering Modes:** Choose between hybrid mode (answers require your approval) or fully automatic mode.
* **Store Management:** The convenience of managing all customer questions across your marketplace stores from a single screen.
* **Fast Integration:** Quick and easy store integration in just 3 minutes.
* **Product Analytics:** Insights into your most popular products receiving the most inquiries and the most frequently asked topics about them.

Dot Assist is ready to be your new favorite digital team member! Download now and get started!

What’s new

Overall app performance has been improved and accelerated. Minor bugs affecting the user experience have been fixed. Fundamental improvements have been made to ensure a more stable experience.