UserZoom Live

UserZoom

About this app

Your opinion matters!

Make an immediate impact on the products that you love and care about by sharing your opinion with the people that make and improve those products.

With the UserZoom Live app you’ll be able to participate in user experience research sessions with a live moderator and provide feedback to top companies!

If you want to be invited to these kind of sessions on a regular basis, you can register in our internal panel: intellizoom.com



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HOW DOES IT WORK?

You can be invited to a live moderated session via email or while browsing the website of the company/organization that wants to perform the session.

Before the session we will request access to your microphone and camera so that the conversation between you and the moderator is possible.

Once the session has started the moderator will guide you through the tasks and questions that need feedback. He/She may also request your permission to record the session, you will always be clearly notified before any recording starts.



WHO USES THE INFO COLLECTED?

The companies/organizations that created the studies are solely responsible for the data collected and how it's managed.

The purpose of these studies is to help improve the products and services of the companies/organizations that created them.

UserZoom Live app collects and stores your responses when you participate in a session. This may include audio and video recordings made using your camera and microphone during the session. You will always be clearly notified before any recording starts.

Important: the UserZoom Live app is only active when participating in a research session. In case you are not actively participating in a session, the app won’t record anything nor collect any data.

Ratings and reviews

Been using this app for many months without any problem but last few weeks I get nothing but "And... nope. The server does not respond. Sorry for the trouble. Please try again in a few minutes." Contact with intellizoom is the usual useless bot app that tells you to do the usual nonsense but no phone number or chat facility to enable a sensible conversation with a human being who might actually be able to help.

Presumptuous app - doesn't offer a mute or a stop camera option once the live session is on. Also screen sharing will ask to sign on Google with your password which gets _shared in the session_ since the screen is shared. Good app but some fundamental flaws.

Its no use it starts checking the quality of my internet and suddenly stops its been more than 2 months that I am a tester but no tests recived till now🙄