UserZoom Surveys

UserZoom

About this app

Description: UserZoom Survey Tool allows you to run UserZoom Mobile Surveys. UserZoom Surveys are under email invitation only. When you receive an email invitation link and select it, UserZoom Survey Tool app will automatically launch and let you complete the survey. In order to be invited to a survey, you have to be registered in an online panel.

Ratings and reviews

Can take a month or more to get your first payment and payments can take more than that on an ongoing basis. Just probably depends on how quickly each company's staff can review surveys. Surprised actually how many of my surveys were accepted and paid. Surveys are a mix of familiar and new, some seem very easy and some quite involved. Helps to try to think like the programmers and imagine their concerns about layout, colors, fonts, organization, sequencing, intuitive interfaces, etc.

I'd leave no stars if possible,this app is useless! It crashes in the middle of a survey without a way back, if I get through a whole survey, it crashes before uploading, if I go back to the email link to start the survey over I get the red screen that says I'm already in a survey and would I like to resume, but when I click on "Resume" nothing happens. Then the app is locked up in that state for months. Nothing works to fix it either. It's a terrible app with rote answers from the developers.

Once again, I'm no longer able to do mobile tests because of the app's fault. I don't have any kind of ad blockers or firewall or VPN enabled, I've tried both my home wi-fi and my mobile data, no dice; it's the app. The message that briefly pops up before the endless loading screen reads, "Not supported Android API level 33." I recently updated my phone OS to Android version 13, so the app is simply not compatible with it. How can an app team not be on top of Android OS updates is befuddling.