
A Google user
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Old app was fine, this one is trash. No matter what screen back button logs you out. Can't swipe left to right cause even a single pixel downwards and it wants to refresh the page, how often are you really gonna refresh your bank account, money isn't going to magically appear. Very disappointing Edit: thought time might help me adapt, nope, app is still trash
9 people found this review helpful

A Google user
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This app is meant to be an upgrade of the other bank app for this credit union. Unfortunately, there are a lot of bugs that still need to be worked out. It's difficult to take advantage of the new feature because some new flashy parts simply do not work. Scrolling between account pages, some of the help and contact pages, even the first time I tried to sign in, glitches and issues galore. Additionally, the sign in process from the old app to this one was so complicated it took me two or three days of actively working on it to make it coalesce. A family member of mine ended up calling the bank itself for help navigating that process.
5 people found this review helpful

A Google user
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Logged in to pay my credit card. Couldnt find where to pay it, had to call support. Support tells me where to find pay now option/button.. I don't have it on my screen!!! Support tells me they can see it on their end, that's great but it's not visible/accessible to me..Had I seen this option/button in the middle of the screen I wouldnt need to be calling you(support). This new App is horrible. Support also tells me there is a function button to switch from mobile view to website view - I don't have this function/option on my screen either.. I wonder how many other functions/options are missing from my app.
1 person found this review helpful